QNAP UK in Swindon Salary
2 DRAKES MEADOW SWINDON SN3 3LL ENGLAND
TIN: 10919519
QNAP UK Premium profile inactive Premium profile inactive
Earnings on positions in QNAP UK
QNAP UK is looking for employees for positions:
support engineer
Working hours
- full-time
Language
- english
Responsibility
- troubleshooting and resolving hardware/software issues on both consumer and business customer NAS devices
- handling customer support requests via helpdesk system and telephone
- remotely connecting to customer devices for troubleshooting
- assess need for repair/replacement by reviewing part numbers and reason for return and arrange authorization processing if needed; minor repair work
- any other tasks and projects as required
Salary
- salary
Requirements
- familiar with Linux operating system, preferably with command-line administration
- knowledge of basic IP networking and storage concepts
- ability to adapt well to new problems and quickly absorb new concepts
- previous experience in technical support role will be appreciated