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QADEX is looking for employees for positions:
customer service administrator
customer service administrator
Working hours
full-time | Permanent
Responsibility
responding to customer complaints and enquiries via telephone calls and emails
accurately logging and responding to all customer complaints and enquiries received via email and letters through varied platforms
build an excellent knowledge of products and common issues
the main aim of the Customer Care team is to provide outstanding customer service
deal with inbound and outbound calls
deal with inbound enquiries
we are a value-based driven business where people come first, we surround ourselves with great people so we can provide exceptional service to our customers. Great people deliver great results
follow processes and procedures to satisfy the customer service level agreement
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