QADEX  Salary

OAK BUSINESS CENTRE RATCLIFFE ROAD SILEBY LOUGHBOROUGH LE12 7PU
TIN: 04299448

QADEX
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QADEX is looking for employees for positions:

customer service administrator

Working hours

  • full-time | Permanent

Responsibility

  • responding to customer complaints and enquiries via telephone calls and emails
  • accurately logging and responding to all customer complaints and enquiries received via email and letters through varied platforms
  • build an excellent knowledge of products and common issues
  • the main aim of the Customer Care team is to provide outstanding customer service
  • deal with inbound and outbound calls
  • deal with inbound enquiries
  • we are a value-based driven business where people come first, we surround ourselves with great people so we can provide exceptional service to our customers. Great people deliver great results
  • follow processes and procedures to satisfy the customer service level agreement