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PURE MILK VODKA is looking for employees for positions:
customer service
customer service
Working hours
full-time
Responsibility
process all direct sales and create invoices using Sage Version 50
work with the web site platforms to review processes and set up promotional periods
inbound customer service/office calls - Respond to customer enquiries received within agreed period. Direct contacts to appropriate personnel
ensure all stock is recorded and signed back into dispatch warehouse
record all other incoming deliveries and parcels and distribute to the relevant office
order tracking - Where necessary review the web sale dispatches to ensure all consignments are delivered. Manage through to completion including proactive customer service and report back to business on delivery issues/failures/damages
inbound deliveries – Assist with booking in APC returns that arrive at Childhay via the courier and keep a log of the customer details
some outbound sales calls will be required from time to time
Requirements
friendly and engaging
have a passion for providing the best customer service
comfortable talking to our customers
excellent organisational skills and attention to detail
proactive
logistics: 1 year
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