PURE CREMATION Salary
Rating of the company
0 ratings
10 reviews
Andover
CHARLTON PARK CREMATORIUM CHARLTON DOWN ANDOVER SP11 0TA ENGLAND
TIN:
09703301
Other service activities

Earnings on positions in PURE CREMATION

Earnings on positions in PURE CREMATION

Average salary in this position
Average salary in this position in the country
team leader
3250 £
-19%
2635 £

National average salary

2950 £

Average salary in this company

2437 £

Estimated salary

£ 2210

Median salary at PURE CREMATION

£ 2080 Lowest salary
£ 2437 The average salary
£ 3250 Highest salary

PURE CREMATION is looking for employees for positions:

senior developer

Working hours

  • full-time

Responsibility

  • 37.5 hours per week – Monday to Friday
  • the Pure family is a group of Companies that specialises in providing direct cremation funeral services
  • pure Cremation Group is a forward-thinking industry disrupter dedicated to providing exceptional customer service
  • there is no legacy on-premises data centres or servers, a true cloud ecosystem
  • location: Eagle House, Andover - with travel to other Andover sites
  • job Purpose
  • pure Cremation Limited is one of the UK’s leading independent providers of direct cremations, and our Pure Funeral Planning Company was the bestselling provider of Funeral Plans in the UK in 2021
  • we have incredibly talented teams who provide the highest standard of care to our customers and their loved ones, and this isn’t just what we think…. it’s what our fantastic 16,000 customer 4.9* Trustpilot reviews think too

development manager

Working hours

  • full-time

Responsibility

  • £40,000 per annum
  • about the Role – our new Learning and Development Manager will
  • here at the Pure Group we put our people at the centre of everything we do, because our people live and breathe who we are, and what we do, and they are the ones, that support our customers and their loved ones
  • base: Andover Hampshire – UK travel required to meet business needs. Some flexibility to work from home
  • so it’s only right, that we ensure we have an outstanding Learning and Development Manager, who will lead and develop our Pure Learning and Development Academy, in the learning, development and growth of our people, across the whole Group
  • develop an excellent understanding of how the Group works, the diverse sectors that we operate within, to enable you to gain a good insight and understanding of both the generic and specialist business training and development required
  • you will build upon our current Learning and Development Pure Academy structure, continuing to craft and implement a first class best value training structure, for all areas of the business, using face-to-face learning, virtual classrooms and e-learning
  • support the delivery of onboarding/new starter training and both Company/local inductions, to completion of probation

administrator

Working hours

  • full-time

Responsibility

  • assisting in the scheduling of maintenance of vehicles
  • undertaking of health and safety stock checks on the vehicles and replenish where required
  • arrange service, mot, repairs vehicle appointments and collect and deliver vehicles as required
  • deliver vehicles to other company sites as required
  • support and give assistance with vehicle breakdowns
  • support the implementation of the driver framework in partnership with the health and safety dept and that it is adhered to
  • raise concerns identified with management regarding driving hours, vehicle checks etc and provide solutions, working in partnership with other relevant departments
  • work with the Site Manager to ensure that all vehicles are mechanically maintained to a high standard, are safe and legally compliant including servicing, tax, insurance and MOT

health and safety manager

Working hours

  • full-time

Responsibility

  • liaise with site management to ensure First Aid equipment and First Aid Boxes are reviewed and updated
  • liaise with site management to ensure weekly fire alarm tests are carried out
  • adhere to all Group Policies and Procedures as required, and champion Pure Group’s professional standards at all times
  • provide management information, reports and attend meetings as required
  • carry out regular buildings inspections to ensure facilities standards are being maintained and identify potential hazards such as unsafe conditions or poor lighting that could pose a danger, and as required liaise with Pure Health and Safety officer
  • in liaison with service managers to ensure the proper use of protective clothing, safety devices, and conduct routine checks
  • coordinate audit reviews with external health & safety consultant, and liaise with site management to ensure audit health & safety compliance actions are completed for all sites
  • in partnership with Procurement review current arrangements for buildings maintenance, repairs, servicing, and facilities, to meet the needs of the business

facilities manager

Working hours

  • full-time

Responsibility

  • in partnership with Procurement review current arrangements for buildings maintenance, repairs, servicing, and facilities, to meet the needs of the business
  • oversee contractor arrangements, and supervise contractors on site to ensure works completed to Pure standards
  • communicate and plan with service managers to coordinate maintenance activities
  • liaise with Night management re night call outs and any actions to be taken post call out regarding security. Act as back up night call out e.g. annual leave, absence

procurement manager

Working hours

  • full-time

Responsibility

  • place orders, undertake goods and services inspection, clearing invoices and pass to Finance dept for processing
  • monitor and manage supply chain risk, price volatility and suppliers’ performance in accordance with agreed contacts service level agreements and KPIs
  • develop relevant policy and procedure in partnership with the HR dept

health & safety officer

Working hours

  • part-time

Responsibility

  • provide management information, reports and attend meetings as required
  • coordinate audit reviews with external health & safety consultant, and in liaison with site management and Buildings & Facilities Manager ensure audit health & safety compliance actions are completed for all sites
  • liaise with site management to ensure weekly fire alarm tests are carried out on all sites
  • in liaison with service managers ensure the proper use of protective clothing, safety devices, and conduct routine checks
  • retain Near Miss records, and undertake any remedial action with relevant service management
  • liaise with site management to ensure first aiders and fire marshals are appointed on all sites, training completed, and regular meetings take place

customer service

Working hours

  • full-time

Salary

  • salary

Responsibility

  • calls to be made in line with the Company’s process and FCA regulations
  • flexibility will be required to meet the evolving needs of the business
  • to make outbound calls to prospective customers who have enquired through various marketing channels about our direct cremation plans, with the objective of answering any queries regarding our plans and optimising sales conversion rates
  • pure Cremation Ltd is a specialist company providing Direct Cremation funeral plans and services. We have grown rapidly since 2015 and we are now looking to recruit new members of staff to our Outbound Sales team to support future growth
  • to act as a Brand Ambassador for the Company, ensuring that all activity undertaken presents the company in a positive way and delivers an exemplary level of customer service
  • hours: 09:00 – 17:00 Mon – Fri including one late finish a week with a 16:00 finish on Friday

Requirements

  • communication – Possess a professional telephone manner with proven experience of dealing with target audience
  • productivity - Be results driven with ability to achieve work towards KPI’s set on production, quality, and customer service skills
  • IT Skills – computer literacy and good working knowledge of MS Office suite
  • customer Champion – Act in a manner that ensures the Customer receives a positive experience of the Company
  • have excellent listening and communication skills to be able to answer customer questions, deliver outstanding Customer care; being especially aware that some customers may be vulnerable
  • accuracy – Must have the ability to record information in an accurate way and ensure that all process and procedures are adhered with in a methodical and compliant way

operations manager

Working hours

  • full-time

Requirements

  • previous experience in the funeral industry preferred but not essential
  • leadership - you will have strong influencing, leadership and people management skills with a hands-on approach to management
  • previous experience of night time working preferable
  • excellent client service and attention to detail
  • excellent written and verbal communication skills
  • ability to manage own workload, self-starter, team player
  • A track record of people and performance management
  • communication – Have excellent listening and communication skills to be able to answer customer questions, extract appropriate information and deliver outstanding Customer care; being especially aware that some customers may be vulnerable

Responsibility

  • the main purpose of the role is to manage the Client Care Team, who liaise directly with families and Funeral Directors and the management of our nights private ambulance team who bring the deceased into our care
  • you will oversee the team’s performance and ensure internal resources are allocated correctly to allow the Company’s service levels to be met and also to ensure compliance with all documented procedures
  • you will be experienced in leadership and people management and have a passion for client care, which will enable you to ensure our families receive a sensitive, dignified and comforting experience
  • you will interact with all of your team, demonstrating positive behaviours and leadership to your colleagues at the call centre and out on the road

scheduler

Working hours

  • full-time

Responsibility

  • managing our collections and deliveries across England and Wales
  • producing routes, tasks and documentation for our field operatives
  • acting as a first point of contact for the field operatives to query instructions and plan deviations
  • analyse future requirements and work with our Funeral arrangers to ensure we are maximising operational efficiency
  • the successful candidate will not require any funeral experience as all training will be given
  • however, they must possess good communication and IT skills and be ready to learn our own CRM system and procedures
  • A good knowledge of national geography would be helpful
  • acting as a first point of contact for the Private Ambulance Crew to query instructions and plan deviations