PSLT Salary
16 COPSE WOOD WAY NORTHWOOD HA6 2UE ENGLAND
TIN: 12432698
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Earnings on positions in PSLT
PSLT is looking for employees for positions:
customer service coordinator
Working hours
- full-time
Responsibility
- reporting and Logging Customer Service Issues
- answers client and customer questions, Addresses and resolves any issues and complaints
- liaising with Suppliers on Parts required to complete Job
- liaising accurate job details to service engineer ensuring they have everything needed to ensure our customers get the best service possible
- raising Quotations and invoicing accordingly
- scheduling Jobs for the coming weeks for Service Engineers
- reports problems and unresolved issues to manager or director
- presents reports to company director or manager
Requirements
- demonstrates excellent interpersonal skills
- possesses detailed knowledge of company goals, products, and services
- exhibits strong organizational skills
- exhibits ability to think creatively and analytically
- demonstrates strong leadership skills
- is capable of remaining patient and calm when dealing with frustrated customers or clients
- works well with a team
- is capable of conducting independent research
Education
- service coordinators hold at minimum 5 GCSE's pass. Coordinators are also expected to have previous work experience in customer service or client relations, specifically in their field
- job Types: Permanent, Full-time