PSI INTERNATIONAL HOLDINGS Salary
FIRST FLOOR BUILDING 1000 CATHEDRAL SQUARE CATHEDRAL HILL, SURREY WAY GUILDFORD GU2 7YL ENGLAND
TIN: 09963191
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Earnings on positions in PSI INTERNATIONAL HOLDINGS
PSI INTERNATIONAL HOLDINGS is looking for employees for positions:
support engineer
Working hours
- full-time
Responsibility
- provide hardware and software support for PSI Owned & Operated test centers
- some travel is required to upgrade hardware at UK PSI Owned & Operated test centers is required
- investigates system issues and provides solutions using specific product knowledge, system utilities, and operating environment
- develop PSI-specific proficiency in hardware configuration, assembly, and installation
- provide escalated support to Operations Helpdesk staff in support of test center hardware and software
- participate in the Quality Assurance process of testing application releases
- monitor server logs, maintain asset inventory and assist with other operational checklist items
- support General IT network, desktop and infrastructure as needed
Requirements
- some activities may require evening or weekend work to be undertaken in support of the IT network
- must be able to obtain various US Federal and/or UK security clearance
- minimum of 2 years’ experience in a similar role
- strong experience troubleshooting Microsoft Windows 10 systems
- other duties as required
- good skills with Office 365 applications and environment
- knowledge of basic network operation including Wireless Networking, Ethernet, and TCP/IP fundamentals
- understanding of print functions and experience troubleshooting printing issues