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PROSPORT PHYSIOTHERAPY is looking for employees for positions:
receptionist
receptionist
Working hours
full-time
full-time | Permanent
Responsibility
greet visitors in a friendly manner that puts them at ease from the moment they enter the premises
process payments and record accurately in our booking software
ensure that patients are rebooked and followed up if not booked in immediately in an efficient manner
manage the therapists diaries and deal with cancellations and rebooking effectively
communicate with potential and current patients on the phone in a way that they can confidently make the right decision about choosing a physiotherapy and healthcare provider
communicate with patients in a way that they can confidently make the right decision about the plan of care that has been suggested by the physical therapist
provide a high level of customer care that will lead to patients wanting to come back frequently for other services and tell their friends and family about us as well
Requirements
customer service: 1 year
administrative experience: 1 year
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