PROBACK CLINIC VICTORIA

Responsibility

• to establish and maintain productive working relationships with all members of the practice team
• to perform a high-quality reception service, including undertaking telephone calls as appropriate
• and prepare the clinic for treatment planned before the start of each session
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• continually interpret the needs of patients and the practitioners and deal with them promptly and efficiently
• report equipment failures or breakages to the Practice Manager, and ensure basic maintenance is carried out within the clinic
• you must be able to answer the phone effectively, be able to manage retail sales of the practice
• inform the Practice Manager about patient comments and complaints
• monitor and maintain stocks within the practice as necessary, informing the Practice Manager and liaising with the director over necessary orders and warning of any shortages of materials
• identify your training and development needs and undertake appropriate training as required and agreed with the Practice Manager
• perform any other tasks requested by the Practice Manager
• liaise with practitioners and consultants over necessary future appointments for each patient
• follow all practice policies and procedures
• to take reasonable care for her/his own health and safety and that of others who may be affected by their acts or omissions at work

Earnings for position receptionist