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Estimated salary
£ 4166
Median salary at PROACTIVE APPOINTMENTS
£ 1500Lowest salary
£ 5318The average salary
£ 17000Highest salary
Do you believe that workers at PROACTIVE APPOINTMENTS are paid fairly?
PROACTIVE APPOINTMENTS is looking for employees for positions:
operations manager
operations manager
solution architect
service delivery manager
intelligence analyst
technical architect
c# software developer
sales executive
database administrator
business services manager
systems analyst
Responsibility
lead, coach and develop the IT Operations team
provision of 1st / 2nd line end user and application support services through the Service Desk and Infrastructure and Network engineers
contribute to the definition and drive the design and implementation of the Cyber Security roadmap
responsible for implementation of ISO27001, alignment with NIST-800 and planning for Cyber Essentials Plus in 2024
maintain service excellence across the teams through KPIs
provision of 1st line Information Security services ensuring incidents are managed and resolved, policies and procedures are regularly reviewed, and reporting of KPIs and KRIs are performed
manage the third-party Security Operations Centre MDR service provision to ensure all relevant use cases are implemented and managed and maintained in line with risk appetite and appropriate security related policies
Requirements
proven IT Operations leadership with a track record of delivering / exceeding service KPIs
ability to quickly develop a technical understanding of complex systems, processes, and integrations and how it impacts the user experience
excellent innovative problem-solving skills applying appropriate analysis methods and techniques
focus on quality and detail with ability to identify gaps and critically think through analysis
strong experience of implementing and management ITIL processes including Incidents, Requests, Problems, Change Management, Knowledge Management and CMDB design
group Policy and Certificate Services)Powershell scripting
strong analytical skills: adept at interrogating complex information to identify cause and effect and deliver accurate business forecasting