PRIORY MEDICAL GROUP is looking for employees for positions:
receptionist
Working hours
permanent
Responsibility
they may also have access to information relating to the practice as a business organisation
they do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers
JOB TITLE: Medical Receptionist REPORTS TO: Practice Manager ACCOUNTABLE TO: Office Manager HOURS: As per contract Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list
all such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures
practice manager
Working hours
permanent
Salary
salary
Responsibility
to provide warm, pragmatic, flexible and extremely organised leadership to a busy, energetic and successful practice
to lead on the strategic development and financial planning of the practice ensuring opportunities are maximised, costed and carefully planned
manage and deliver all new contract requirements
provide detailed monthly/quarterly/annual financial and management information to allow future planning
negotiate and work with other partners to maximise resources
have oversight of IT
overseeing the patients’ complaints process and finalising responses
build strong and effective relationships, at all levels, both internally and with external partners, such as the PCN, ICB, Northumbria Trust, Secondary Care etc; including representing the practice at local and Area level
Requirements
medical Practice Management: 1 year
nurse
Working hours
permanent
Responsibility
6.Contribute to clinical data collation and reporting as required
2.The employee will be responsible for developing and sustaining own knowledge, clinical skills and professional awareness in accordance with PREP
3.To provide ongoing advice and information to patients about their condition or provide appropriate referral if necessary
5.Where appropriate, prepare results of audit and present as posters or scientific presentations at meetings and conferences
1.Management of the cohort of patients with diabetes [in line with current local and national clinical guidelines and the GMS contract 2.Work within nurse protocols as required 3.If Nurse Prescriber, it is the nurse's responsibility to adhere to national and local guidelines, protocols and best practice associated with prescribing elements of their role 4.Chronic Disease Management dependent upon training and experience 5.Maintain stock of drugs and equipment reporting to nurse management of equipment failure/maintenance requirements
1.Routine cervical screening and contraceptive initiation and management
4.To drive and encourage the participation in Diabetes education carried out in the Practice for self and junior members of the team
maintenance of Treatment Room Stock, decontamination after use, disposing of clinical waste and Medicines Stock Management
team leader
Working hours
permanent
Responsibility
you are to assist in the successful delivery of a multi-channel contact centre that meets patient needs and exceeds patient expectations
you will be able to handle complaints on behalf of the Practice, providing a first-class complaints experience for our patients
you will contribute to the Practice goal of delivering the Best Customer Experience for our patients
you will be responsible for the recruitment into the team and promptly filling any vacancies that arise
3.Answering queries from both within the team and the wider business
to actively contribute to the creation of a team culture that demands positivity, a can-do attitude, and excellence in everything we do
you should be able to provide prompt and accurate responses to queries
you should also be able to network across the Practice, building relationships to ensure closer working
administrator
Working hours
permanent
Responsibility
2
the main duties of a Patient Records Administrator include, but are not limited to: 1
workflowing all Electronic Documents into the Patients' Electronic Records: Ensuring these are processed and run efficiently, accurately and in line with individual and team KPIs, in doing so supporting your internal customers, and contributing to delivering the 'Best Clinical Care' for our patients
hospital Post: Ensuring documents are processed efficiently, accurately and in a timely manner, in doing so, supporting your Internal Customers, and contributing to delivering the Best Clinical Care for our patients
scanning / workflowing of Patient Letters into SystmOne as electronic documents: Ensuring these are processed efficiently, accurately and in line with individual and team KPIs, in doing so, supporting your Internal Customers, and contributing to delivering the Best Clinical Care for our patients
hr administrator
Working hours
permanent
full-time | Permanent
Salary
salary
Requirements
desirable - A minimum of 1 years’ experience in a fast paced, Human Resource/ Administration role providing HR support functions
essential - Sufficient right to work in the UK
human resources: 1 year
customer Service: Ability to remain focussed on providing and continuously improving an excellent internal and external customer service
data administrator
Working hours
full-time | Permanent
permanent
full-time | Temporary
part-time | Permanent
Responsibility
2
our administrators also demonstrate excellent customer service, as they work closely with colleagues and patients
at Priory Medical Group, we will proudly support your growth and development throughout your career
the main duties of a Patient Records Administrator include, but are not limited to: 1
day-to-day duties include, but are not limited to, coding electronic hospital letters, processing lab results, summarising new patient notes and retrieving and processing information from our in-house medical records system efficiency and accurately
coding hospital letters and results for PMG and external clients: Ensuring these are processed efficiently, accurately and in line with individual and team KPIs, in doing so, supporting the clinical team / our external clients, and contributing to delivering the Best Clinical Care for our patients
processing electronic lab results: Ensuring these are processed efficiently, accurately and in line with individual and team KPIs, in doing so, supporting the clinical team, and contributing to delivering the Best Clinical Care for our patients
daily task rota / Daily search rota / Monthly searches: Ensuring these are processed and run accurately, effectively and in line with individual and team KPIs
Salary
salary
Requirements
here at PMG are looking for people with
excellent team work and communication skills, demonstrating a 'can-do' attitude and positive outlook towards work
high attention to detail and good prioritisation allowing you to work to team targets
good customer service skills
previous experience in a similar role is desirable but not essential
client administrator
Working hours
full-time | Temporary
permanent
full-time | Permanent
Responsibility
2
our RMPC administrators also deal with email, telephone and face-to-face queries, dealing independently with patient and customers' needs
the main duties of a RMPC Administrator include, but are not limited to: 1
completing various reports and forms: ensuring these are processed efficiently, accurately and in a timely manner
we undertake a range of administrative tasks to provide excellent medical care for patients, delivering the best customer service for our patients and customers
these tasks include processing referral letters, completing various forms and reports, processing insurance and solicitor reports as well as efficiently and accurately obtaining information as required by our team of clinicians
processing referral Letters for PMG and external clients: ensuring these are processed efficiently, accurately and in a timely manner, in doing so, supporting the clinical team and contributing to delivering the Best Clinical Care for our patients
dealing with telephone, face-to-face and e-mail queries: provide excellent customer service by dealing with queries and/or requests independently, appropriately and efficiently
Salary
salary
Requirements
here at PMG are looking for people with
excellent team work and communication skills, demonstrating a 'can-do' attitude and positive outlook towards work
high attention to detail and good prioritisation allowing you to work to team targets
good customer service skills
ability to be discreet and respect patient confidentiality
previous experience in a similar role is desirable but not essential
pharmacist
Working hours
permanent
Responsibility
STOPP/PINCER Supporting our Prescription Admin Team in their role of medicine reconciliation from secondary care, repeat prescribing and eRD Signposting patients to other members of the wider PCN team, including First Contact Mental Health Workers, Social prescribers, First Contact MSK practitioners, Complex Care Home MDT team etc
implementing changes to medicines that result from MHRA alerts, product withdrawal and other local and national guidance with support from our GP prescribing lead
working as part of a wider MDT team within Priory Medical Group, the Clinical Pharmacist role includes: Clinical Medication Reviews and patient monitoring Urgent Medication Requests Same day Medication Queries Care homes and/or domiciliary visit to optimise medicine management Trained in providing specialist chronic disease clinics to match skills and professional interests, telephone or face to face clinics Signposting to community pharmacy and referring to GPs or other healthcare professionals where appropriate Participation in PCN Audits Involvement in patient safety tools and process policy development e.g