PRIORY GRANGE CARE HOME

Responsibility

• compiling new staff files and checking paperwork returned
• liaising with various external parties, residents’ families, etc., and health professionals
• typing, filing, photocopying, emailing, faxing and scanning
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• monitoring new referrals to our service
• answering the telephone, accurate message taking and relaying messages in a timely manner. Dealing with enquiries
• handling petty cash payments for services taken at the home
• recording appointments for residents and booking transportation as appropriate

Earnings for position administrator

Responsibility

• creating and maintaining accurate records of all calls received and advice given
• continuous professional development, keeping abreast of forthcoming employment law, emerging case law, changes and best practice, as well as sharing/using our case experiences to learn and improve, informing our coaching and processes

Requirements

• HR / ER Advisory experience within the social care sector
• CIPD qualified, you can demonstrate knowledge of legal requirements and best practice ideas in a similar industry
• demonstrable experience of designing & delivering HR related training
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• strong working understanding of Employment Law & HR ‘best practice’ industry standards
• experience of HR Project Implementation
• experience of case managing ET claims
• experience of supporting the defence of ET claims
• experience of working individually and/or in partnership with a field based HR team
• experience of TUPE and Redundancy
• excellent customer service skills and the ability to work well and adapt your style to suit different audiences
• significant experience working in Human Resources in an Employee Relations Advisor role or something very similar where you have experience of handling a variety of Employee Relations issues
• human resources: 6 years
• ability to prioritise workload and plan time effectively, working on your own initiative, proactively and at pace to deliver required milestones
• working to tight deadlines whilst responding to last minute changes within these
• strong working knowledge of ER issues such as, Discipline, Grievance, Suspensions, Performance Improvement and Sickness absence and the ability to apply these to a variety of situations using a pragmatic and commercially focused approach
• ability to analyse management information to drive decision making
• excellent communication skills, both verbal and written and demonstrating strong relationship building and networking skills. Interacts with others in a sensitive, respectful and effective way

Responsibility

• updating and maintaining the billing system in relation to admissions, discharges, and financial information
• collecting income for care fees through the raising of invoices and manage the recovery of the debts
• ensuring payments from providers are made within the RCB Healthcare timeframes
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• maintaining the posting and allocation of cash received
• addressing queries from residents, care homes and relatives efficiently, diarising all communications
• on a monthly basis, reconciling the income and cash within the required timeframe

Requirements

• sales Ledger: 4 years

Responsibility

• our 60-bed residential care home requires a dedicated, hard-working person to join our Catering and Domestic Teams on a zero hours, bank basis, to work in all aspects of our kitchen, helping to prepare and serve meals for our residents, as well as cleaning duties, to provide holiday and absence cover
• job Types: Zero hours contract, Part-time
• job Types: Part-time, Zero hours contract

Requirements

• nursing and management: 3 years