PRIME TIME BOILERS is looking for employees for positions:
customer service advisor
Working hours
full-time
Language
english
Salary
salary
Responsibility
you will have a genuine care for people and you will always strive to provide an exceptional service
prime Time Boilers have been the go-to boiler guys since 2010, we take customer service, punctuality and workmanship very seriously, and this may also explain why we have over 2000 5 star Trustpilot reviews, 500 5 star Google reviews and over 100 10/10 Checkatrade reviews
you will speak to customers and engineers over the phone and via email
we are now looking for a talented and experienced Boiler Customer Service Advisor that shares the same vision as us, essentially, if you do not put the customer at the forefront of everything you do, then you need not apply
you will deal with customer questions and concerns both over the phone and via email, and you will aim for first contact resolution
you will have in-depth knowledge and a passion for all things boiler related, you will be able to effectively and efficiently troubleshoot issues, and you will be talented in explaining the problem/s to the customer
Requirements
excellent organisation and attention to detail
excellent customer service skills
must be computer literate and have worked with various software packages
self-motivated, Friendly, presentable, thorough and with a positive attitude
sales manager
Working hours
full-time
Language
english
Responsibility
carry out video call surveys for new boiler systems
document all customer requirements of the new system to ensure engineers complete jobs effectively and efficiently
effectively communicate the job requirements to the allocated engineer/s
thoroughly explain the process of the job to the customer
complete all necessary paperwork in line with company procedures
prime Time Boilers have been the go-to boiler installation guys since 2010, we are continuing to see significant growth in this sector and are now looking to expand our business further by recruiting an experienced Boiler And Heating Systems Sales Manager
the ideal candidate will manage all aspects of sales including video call surveys, documenting boiler requirements, communicating with the directors of the business, discussing the installation process with customers, and completing all relevant paperwork on behalf of the company
Salary
salary
Requirements
excellent organisation and attention to detail
must be computer literate and have worked with various software packages
self-motivated, Friendly, presentable, thorough and with a positive attitude
1+ years' experience working in the boiler trade
sales advisor
Working hours
full-time
Language
english
Responsibility
carry out video call surveys for new boiler systems
document all customer requirements of the new system to ensure engineers complete jobs effectively and efficiently
effectively communicate the job requirements to the allocated engineer/s
thoroughly explain the process of the job to the customer
complete all necessary paperwork in line with company procedures
prime Time Boilers have been the go-to boiler installation guys since 2010, we are continuing to see significant growth in this sector and are now looking to expand our business further by recruiting an experienced senior boiler sales advisor
the ideal candidate will manage all aspects of sales including video call surveys, documenting boiler requirements, communicating with the directors of the business, discussing the installation process with customers, and completing all relevant paperwork on behalf of the company
Salary
salary
Requirements
excellent organisation and attention to detail
must be computer literate and have worked with various software packages
self-motivated, Friendly, presentable, thorough and with a positive attitude
1+ years' experience working in the boiler trade
2+ years' experience working in the boiler trade
sales executive
Working hours
full-time
Language
english
Responsibility
contact all warm prospects via phone, email and social media platforms
engage and build rapport with warm prospects with the aim to book them in for a boiler survey
liaise with sales representatives
provide feedback to the marketing manager in regards to frequency and quality of leads generated
prime Time Boilers have been the go-to boiler guys since 2010, we take customer service, punctuality and workmanship very seriously, and this may also explain why we have over 2000 5 star Trustpilot reviews, 500 5 star Google reviews and over 100 10/10 Checkatrade reviews
we are now looking for a talented and experienced Sales Executive that shares the same vision as us, essentially, if you do not put the customer at the forefront of everything you do, then you need not apply
following up with prospects post survey, answering any questions they have and offering additional incentives in order to close the sale
sweeping of historic prospects that were not contactable first time round
Salary
salary
Requirements
excellent organisation and attention to detail
must be computer literate and have worked with various software packages
self-motivated, Friendly, presentable, thorough and with a positive attitude
1+ years experience working in the boiler trade is essential
service engineer
Working hours
permanent
Benefits
fuel card
company car
profit sharing
Salary
salary
surveyor
Working hours
full-time
Language
english
Benefits
fuel card
company car
Salary
salary
Responsibility
the ideal candidate will be employed as a Heating Sales Surveyor
carry out heating and boiler surveys for new and existing boiler systems
carry out video call surveys for new boiler systems
visiting domestic properties and assessing them for Solar PV installations
document all customer requirements of the system to allow engineers to complete jobs efficiently and effectively
document all customer requirements of the new system to ensure engineers complete jobs effectively and efficiently
effectively communicate the job requirements to the head office
effectively communicate the job requirements to the allocated engineer/s
Requirements
excellent organisation and attention to detail
excellent customer service skills
must be computer literate and have worked with various software packages
full UK driving license with no more than 6 points
must be computer literate and have worked with various software platforms
self-motivated, friendly, presentable, thorough and with a positive attitude
self-motivated, Friendly, presentable, thorough and with a positive attitude