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PREMIUMCROWDS is looking for employees for positions:
application support engineer
application support engineer
Working hours
full-time
Requirements
parcel carrier system experience is preferred due to the bespoke nature of the industry
ability to quickly understand the business process and search for the root cause for an application issue
good understanding of security issues surrounding applications
good communication and interpersonal skills with an aptitude for communicating complex technical issues to both peers and non-technical staff
ability to effectively prioritize and execute tasks in a high-pressure environment
ability to work on multiple issues
use of Open source products to help maintain systems
strong time management responsibility and project management skills
Responsibility
monitor the progress of requests for support and ensure users and other interested parties
first point of contact in all software problems and requests
note: This is not an exhaustive list of duties and requirements. The Application Support Engineer may be required to perform additional tasks as needed to support the organisation's goals and objectives
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