PREMIER MEDICAL GROUP is looking for employees for positions:
it apprentice
Working hours
full-time
Language
english
Salary
salary
Requirements
you must have the right to work in the UK, and valid residency status to apply for this apprenticeship
good communication skills including face-to-face and virtual support sessions
problem-solving skills are essential
ability to use standard Microsoft packages
role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check
we are a Disability Confident employer and we actively promote equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential
job Type: Full-time
Responsibility
checking the systems are up and operational each morning
compliance manager
Working hours
full-time | Permanent
Language
english
Requirements
demonstrable experience of working in a compliance role and dealing with a wide range of matters
experience of resolving data protection matters
stakeholder management and effective communication
familiarity with ISO standards
experience of risk management/frameworks
analytical, investigative, and decision-making skills
proven administration skills in an office environment
ability to challenge in a tactful, constructive but where required assertive manner
Responsibility
support and maintain positive relationships with any relevant regulatory bodies and/or auditors and/or suppliers of relevant services
act as the Caldicott Guardian
undertake or support internal audits and other associated activities
act as the primary liaison point to engage with and support the provider of any outsourced compliance services support
maintain all PMG policies and procedures and ensure compliance with them and any relevant Kuro Health policies and procedures
support customer & supplier audits and due diligence
compliance officer
Working hours
full-time | Permanent
Language
english
Salary
salary
Requirements
experience of dealing with customer queries on a regular basis either face to face or over the phone
experience of working in a Compliance Support role
demonstrable Experience of complaints handling and customer care
proven administration in an office environment
this role is conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check
Responsibility
categorise and prioritise inbound enquiries in the Data Protection Inbox
support meeting preparation
management accountant
Working hours
full-time | Permanent
Responsibility
assist the Financial Controller to produce the monthly management accounts
prepare balance sheet and bank reconciliations
reconcile fixed assets and post depreciation
prepare weekly supplier payment schedules
monthly payroll preparation and reporting
prepare key supplier account reconciliations
support the year end audit
Salary
salary
Requirements
essential: At least 2 years finance experience, Experience of month end processes
desirable: Preparation of management accounts
essential: Work quickly, efficiently and accurately, managing your own workload and adhering to strict deadlines, High level of attention to detail
customer service agent
Working hours
full-time | Contract
full-time | Permanent
Responsibility
establish good relationships with all stakeholders to enable a timely and successful conclusion on all aspects of the case
manage a portfolio of cases with appropriate interventions
manage the client and instructing parties’ expectations, ensuring any unresolvable or challenging cases are escalated to senior colleagues
process all instructions from the instructing party giving particular attention to time constraints and any special instructions
obtain valid authority from the client to enable you to request their medical records
liaise with the client, the instructing party, the expert and the medical-record providers as necessary to balance demands and ensure the case is managed within required service levels
request and verify appropriate medical records from each Provider
dispatch of soft-copy records
Salary
salary
Contract type
premier Medical Group Ltd are part of the Kuro Health Group and currently have fantastic opportunities available to join the expanding teams
the key purpose of the Medical Legal Case Handler role is to proactively manage a portfolio of cases through their full life-cycle within given service level standards; to acquire the right medical information from the appropriate expert in line with internal deadlines
at Premier Medical we are committed to putting clients at the heart of everything we do, whilst retaining and improving our conversion levels and delivering excellent service to our customers
our employees are trained to take full ownership of their cases from start to finish therefore establishing a good working relationship both internally and externally
customer service administrator
Working hours
full-time | Contract
full-time | Permanent
Salary
salary
Responsibility
process GP MedCo Instructions from our Customer and IP’s ensuring SLA’s relevant to both the customer and MedCo are adhered to
upload all documents relevant to the case using Knowledge Lake
complete notes on all cases, update tasks and activities as per process
capture and record all relevant data from clients prior to arranging an appointment
follow processes and procedures for the role, ensuring all tasks are undertaken accurately and to a high standard of quality
answer inbound queries from clients and customer in a professional manner, promoting the Premier Medical brand
ensure the data handled remains confidential and secure at all times
contribute to the resolution of complaints or errors, learning from the process and personal feedback to make future improvements
Education
essential: GCSE C grade or equivalent
desirable: Customer service NVQ or equivalent Level 2
desirable: Business administration NVQ or equivalent Level 2
Requirements
essential: Basic Admin skills
desirable: Proven administration skills in an office environment
essential: Ability to use standard Microsoft packages
essential: Demonstrates good communication skills both verbal and written
desirable: Has excellent IT skills with experience of data input and retrieval of information
desirable: Demonstrates ownership and the ability to plan time effectively to deliver results
Contract type
premier Medical Group Ltd are part of the Kuro Health Group and currently have fantastic opportunities available to join the expanding team