PPP TAKING CARE Salary
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5/5
1 rating
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5
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London
20 GRACECHURCH STREET LONDON EC3V 0BG UNITED KINGDOM
TIN:
01488490
Other service activities

Earnings on positions in PPP TAKING CARE

Earnings on positions in PPP TAKING CARE

Average salary in this position
Average salary in this position in the country
customer sales advisor
2152 £
-11%
1932 £
finance manager
3511 £
15%
4008 £

National average salary

2950 £

Average salary in this company

2398 £

Estimated salary

£ 2166

Median salary at PPP TAKING CARE

£ 2152 Lowest salary
£ 2398 The average salary
£ 3511 Highest salary

PPP TAKING CARE is looking for employees for positions:

helpdesk administrator

Working hours

  • full-time

Responsibility

  • IT Helpdesk Administrator at Taking Care Part of AXA Health – Exeter
  • information
  • salary - £21,421 p.a
  • perfect opportunity for someone looking to start a career in IT
  • full time permanent role – 35 hours a week
  • answer telephone calls in a timely and professional manner
  • send email
  • are you looking to start a career in IT? Do you have a technical mindset with a drive to add value to an organisation that makes a difference to people’s lives on a daily basis?

Contract type

  • permanent

Requirements

  • customer service experience
  • excellent communication and analytical listening skills
  • strong time-management skills and ability to set priorities
  • enjoys helping other people in a friendly, positive and confident manner
  • prepared to go ‘the extra mile’ and to be patient, approachable and flexible
  • an inquisitive nature and the ability to take ownership of workload
  • good diagnostic skills, a methodical approach and attention to detail
  • A genuine interest and enthusiasm for technology

business development manager

Working hours

  • full-time

Responsibility

  • information
  • business Development Manager South - Homebased with Travel
  • business Development Manager South East - Homebased with Travel
  • salary £35,000 – £40,000 plus commission per annum depending on skills and experience
  • salary £45,000 to £50,000 plus commission per annum depending on skills and experience
  • as part of the AXA Group, Taking Care provides around the clock support to almost 100,000 people
  • through our personal alarm service, we give people the confidence to live well and remain in the home they love
  • generating new business in line with annual targets and the strategic direction of the business

Contract type

  • permanent

Requirements

  • excellent sales skills including most senior level negotiations with local authorities and/or NHS
  • good knowledge of the health and care markets
  • good understanding of equipment types and technological and service development within the sector
  • experience of the telecare/telehealth market and a clear understanding of the competitive landscape
  • knowledge of and empathy with the issues faced by older people reaching frailty or dementia and the caring challenges faced by their children

personal assistant

Working hours

  • full-time

Salary

  • salary

Responsibility

  • ensuring the Managing Director is fully briefed and prepared for all engagements he is involved in
  • prioritising workloads, managing activities within an agreed scope and highlighting any urgent requirements
  • manage and maintain the Leadership team’s diary
  • arranging travel and accommodation
  • preparation of strategic documents and board reports
  • organising meetings and events
  • taking meeting notes, producing documents, briefing papers, reports and presentations
  • maintaining and managing files and records

Contract type

  • permanent

Requirements

  • previous experience in a Personal Assistant/Secretarial role
  • excellent organisational skills with attention to detail
  • proven ability to work under pressure and to tight deadlines
  • excellent communication skills, both verbal and written
  • professional telephone manner
  • high understanding of confidentiality and discretion

centre manager

Working hours

  • full-time

Contract type

  • permanent

Requirements

  • evidence of value add in a similar leadership role
  • comfortable working with and interpreting data to gain insight that leads to service and efficiency improvements
  • good standard of education to GCSE level or equivalent
  • evidence of using customer management systems
  • experience of achieving KPIs through effective people management
  • proven history of delivering excellent customer service and driving change
  • ability to act decisively and promptly
  • understanding of the principles of Protection of Vulnerable groups

Responsibility

  • manage and maintain service level agreements, liaising with clients and customers

team manager

Working hours

  • full-time

Salary

  • salary

Contract type

  • permanent

Requirements

  • good standard of education to GCSE level or equivalent
  • experience of achieving KPIs through effective people management
  • proven history of delivering excellent customer service and driving change
  • ability to act decisively and promptly
  • understanding of the principles of Protection of Vulnerable groups
  • working knowledge of call/emergency centre systems
  • an Enhanced DBS Check will be required
  • the position will be based at our office in Chichester

Responsibility

  • you will work with other Team Managers to ensure the smooth running of the Resolution Centre

contact centre manager

Working hours

  • full-time

Salary

  • salary

Responsibility

  • leading a team of up to 20 team members providing excellent levels of customer service
  • working with Emergency Resolution Manager and Change Lead to deliver team projects in line with company strategy
  • assist with the recruitment and onboarding of new team members
  • handling calls at peak times and dealing with difficult and distressed clients and families
  • chairing monthly team meetings and communicating to all staff
  • manage and resolve complaints in line with company policy
  • managing team in line of company policies so that one-to-one’s, team meetings, training, career development, and performance/ attendance management are followed effectively within agreed targets and thresholds
  • incident management – identify for escalation and manage situation

Contract type

  • permanent

Requirements

  • demonstrate ability to manage multiple tasks and deliver against objectives and targets
  • proven experience of leading highly engaged teams
  • ability to demonstrate a continuous improvement mindset
  • ability to demonstrate a change leadership focus
  • experience in MS Office Packages
  • previous experience in telecare setting
  • an Enhanced DBS Check will be required
  • the position will be based at our office in Exeter or Ashburton, but there may be times when there is a need for flexibility across both sites

customer service advisor

Working hours

  • full-time

Responsibility

  • information
  • customer Services Advisor - 35 hours a week - Monday - Friday, 9AM - 5PM
  • as part of the AXA Group, Taking Care provides around the clock support to almost 100,000 people
  • through our personal alarm service, we give people the confidence to live well and remain in the home they love
  • we are looking to recruit a Full Time Customer Service Advisor to join our friendly Customer Services Team
  • you will be a point of contact for personal alarm customer queries, complaints, accounts, repairs and contact changes
  • are you Enthusiastic, Motivated, Caring and Keen to learn?
  • this role would be suited to someone who has experience dealing with customers and who has excellent interpersonal skills

Salary

  • salary

Contract type

  • permanent

Requirements

  • experience of dealing with customers
  • excellent organisational and interpersonal skills
  • A calm, empathic and caring nature
  • ability to work independently and as part of a team
  • excellent attention to detail

it technician

Responsibility

  • answer telephone calls in a timely and professional manner
  • application support from MS Office365 to Server 2016/2019
  • writing IT help guides
  • general support to the IT Helpdesk Manager and wider team when required
  • escalate issues to senior IT membersWork with IT Helpdesk Manager to build up the Knowledge Base on the IT HelpdeskCreate tickets and manage team’s workload

Requirements

  • IT customer service experience
  • excellent communication and analytical listening skills
  • strong time-management skills and ability to set priorities
  • annual performance bonus
  • enjoys helping other people in a  friendly, positive and confident manner
  • contributory pension plan
  • prepared to go ‘the extra mile’ and to be patient, approachable and flexible
  • company Share Plan

finance manager

Responsibility

  • the preparation of the monthly Management Accounts
  • control of balance sheet, including the preparation of monthly reconciliations
  • sales and volume reporting for internal use and external reporting
  • working with the Business Development team to provide information and insight into Corporate accounts
  • budget and forecast preparation, including cashflow forecasting
  • deputise for the Head of Finance in their absence
  • support project implementation, including business acquisition and systems
  • day-to-day management of the Finance Assistant

Requirements

  • AAT Qualified or equivalent
  • use of recognised accounting packages
  • ability to work independently and as part of the team
  • good communicator
  • logical and systematic
  • 5+ years finance experience

customer sales advisor

Education

  • educated to GCSE level

Requirements

  • time management/multi-tasking
  • B2C and conversational selling experience
  • flexible and adaptive to change
  • excellent sales/conversion rate
  • excellent telephone manner
  • working as a team to achieve goals
  • attention to detail
  • targets/KPI’s

Contract type

  • permanent

Responsibility

  • completing all pre-agreed follow up calls
  • carrying out additional or following up outbound calling as required
  • send email