application of infection prevention control measures
surgeon
Responsibility
barnsley, clinic features 10 modern consulting rooms and four theatres, complete with X-ray and dental suites
nurse
Language
english
Salary
salary
Responsibility
triage Support: Assess and prioritise incoming patients to ensure timely and appropriate care by the correct team
front Desk Coordination: Collaborate closely with the Reception team to streamline all aspects of client services
diary Management: Ensure appointment diaries are booked out efficiently under the correct workstreams to maximise throughput of clients and pets
communication: Act as a liaison for externa/internal referrals coming into the clinic
call handling: Answering incoming calls from pet owners
pharmacy assistant: Assisting with repeat prescription enquires as required
technician
Trade
IT Operations & Helpdesk
IT Operations & Helpdesk
Working hours
full-time | Permanent
permanent
Salary
salary
Responsibility
we do all of this by prioritising the welfare of our patients, their owners, and our staff over profit
because everybody should be able to experience the joy that animals bring to our lives, no matter their income
it’s always difficult when our pets aren’t feeling well. Because nobody wants to see their cuddly companion in pain, off colour, or out of sorts
because every animal deserves the chance to get better, and financial hardship shouldn’t get in the way of that
but, for pet owners experiencing financial difficulty, finding the money to pay for expensive veterinary bills can be an impossible task, and poorly pets often go untreated
that’s why we’ve made it our mission to provide proper, affordable veterinary care for pets, everywhere. That means no consultation fees, no eligibility criteria and realistic prices
because every pet deserves a vet
and any profit we do make is circled straight back into the Trust, so we can maintain the highest standard of care at the lowest possible price for our pet owners
receptionist
Salary
salary
Responsibility
welcoming clients and their pets for appointments and maintaining a compassionate and professional attitude at all times
answering telephone calls/queries from clients
handling medication prepared by the veterinary surgeon and handing to clients
dealing with stressed or upset clients and connecting them to the appropriate teams where required
taking payments, registering new clients and addressing client concerns
organisation and restocking of the practice where required
complying with all health and safety procedures
complying with data protection legislation to ensure client and patient confidentiality is maintained at all times