POSEIDON NAVIGATION SERVICES  Salary

Rating of the company
26-30 MARINE PLACE BUCKIE AB56 1UT SCOTLAND
TIN: SC471851
 Automotive industry
Rating of the company

POSEIDON NAVIGATION SERVICES
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POSEIDON NAVIGATION SERVICES is looking for employees for positions:

customer service advisor

  • customer service advisor

Working hours

  • full-time

Requirements

  • the ability to work well independently and decision make in the absence of key personnel
  • the ability to work well within a team
  • the ability to work under pressure in a fast-paced environment
  • A genuine passion for customer service and commitment to customer satisfaction
  • the ability to prioritise workload, multi-task and meet strict deadlines
  • an excellent telephone manner and communication skills
  • the ability to effectively communicate with all levels within the company
  • undertake other fair and reasonable tasks or duties assigned to you by your manager or senior staff members

Responsibility

  • take responsibility and manage a Customer Portfolio
  • manage day to day requests/enquiries from our Ad-Hoc Customers
  • keep our Internal Chart Management System updated
  • organise Logistics for outgoing orders
  • work with our Support Team remotely to resolve/assist with Customer Queries
  • working closely with our Accounts & Purchasing team
  • take part in the duty on call rota
  • undertake customer visits/deliveries