PLUM RECRUITMENT  Salary

THE QUADRANT CENTRE LIMES ROAD WEYBRIDGE KT13 8DH ENGLAND
TIN: 02307709

PLUM RECRUITMENT
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Earnings on positions in PLUM RECRUITMENT

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PLUM RECRUITMENT is looking for employees for positions:

customer service manager

Working hours

  • full-time

Language

  • english

Requirements

  • minimum of 2 years’ experience in a customer service environment
  • commitment to customer satisfaction
  • can do attitude with a pleasant and calm demeaner
  • ability to multitask and work in a fast-paced environment
  • strong detail orientation and written communication skills
  • excellent verbal communication skills and phone etiquette
  • possess strong work ethic and team player mentality
  • preferred experience with ERP systems

Responsibility

  • represent the sales teams internally and report to the board weekly on status of the orderbook, along with expected sales values sent to warehouses
  • ensure there is a network of effective communication between Sales and Customer service to ensure orders are received with high accuracy and processed efficiently
  • ensure all operational customer data is captured, stored and utilised to avoid additional delays or costs