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PLACE 2 PLACE LOGISTICS is looking for employees for positions:
customer services administrator
customer services administrator
Working hours
full-time
Responsibility
ensuring customers delivery services are maintained to a high standard and deliveries are made on time
monitor the Pall-Ex system for potential delivery failures
raise RCR’s for oversized freight or redeliveries
work with the team and supply weekly reports covering, damages, complaints, delivery service, highlight problem areas or depots
work as a team to raise sales invoices and any potential credits
assist directors with any other business tasks as they require
work within the customer service team and assist with any queries or problems so that customers are satisfied with the outcome and maintain a good service experience
oversee insurance claims and make sure the file is up to date and customer claims are being settled in a timely manner
Requirements
be available to start at the beginning of January 2023
maintain a positive relationship with customers, suppliers and colleagues
work efficiently both independently and as part of a team in a fast paced environment
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