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PINEAPPLE NATION is looking for employees for positions:
compliance officer
compliance officer
Working hours
full-time | Contract
Salary
salary
Responsibility
timely identification of sales agents who are of concern
to cancel sales and update customer accounts when necessary
to liaise with other departments and partner centres when necessary
to keep all compliance reports up to date
reporting to the Operations Manager, the Compliance Agent will listen to and report on the quality and compliance of sales calls made by partner contact centres
ensure that calls are marked accurately using our call scoring system
to ensure that the targeted number of sales calls are listened to for all sales agents across all outbound campaigns
Requirements
excellent communication skills both verbal and written
customer service orientation
ability to prioritize multiple tasks in a fast-paced environment
time management skills
team skills
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