PHYSIO AND SPORTS THERAPY  Salary

PHYSIO AND SPORTS THERAPY
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PHYSIO AND SPORTS THERAPY is looking for employees for positions:

administrator

Working hours

  • part-time | Permanent
  • full-time | Permanent

Responsibility

  • be the first point of contact for all booking enquiries through email/telephone and other communications
  • answering the telephone acting as the first point of contact for all booking enquiries
  • use of the diary system to effectively & accurately manage the clinician’s diaries
  • to manage the expectation of the team answering calls in a timely manner
  • allocate work of the team
  • ensure all relevant clinical information is recorded prior to the appointment
  • accurate data entry across various systems
  • assist in the Management of the Referrals team and 1-1's

Requirements

  • excellent communication skills
  • excellent communication
  • the ability to quickly build rapport
  • excellent attention to detail
  • strong IT skills
  • previous experience within a customer service roles
  • previous experience within target driven customer service roles
  • the ability to work in a continuously developing environment