PHOENIX TRAINING GROUP  Salary

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BENT HEAD BARN WIDDOP ROAD HEBDEN BRIDGE HX7 7AZ ENGLAND
  https://phoenixtraininggroup.com
TIN: 05148022
 Human Resources
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PHOENIX TRAINING GROUP
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PHOENIX TRAINING GROUP is looking for employees for positions:

customer service representative

  • customer service representative
  • business administration apprentice
  • service administrator
  • customer service apprentice
  • business administrator
  • apprentice administrator

Working hours

  • full-time | Apprenticeship

Language

  • english

Responsibility

  • responding to e-mail and telephone queries in an agreed SLA
  • overseeing automation
  • supporting partners and customers with our portfolio, including. including Vodafone, O2, our MVNO Abz and our fixed propositions where applicable
  • first line technical support
  • updating internal systems
  • in life changes including adding / removing bars, bundles and completing contracts
  • supporting resellers with placing new orders
  • placing orders for organic growth accounts

Education

  • the apprenticeship training provider will assist you throughout the 12 month Apprenticeship program
  • your designated tutor will meet with you on a monthly basis in the office where they will go through the units you have chosen for you to show evidence gained from your day to day duties within the Accounts team
  • job Types: Full-time, Apprenticeship