PHOENIX HR AND RECRUITMENT  Salary

PHOENIX HR AND RECRUITMENT
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PHOENIX HR AND RECRUITMENT is looking for employees for positions:

service manager

Working hours

  • part-time | Permanent

Responsibility

  • produce reports including monitoring reports as detailed in the service contract
  • encourage the team to contribute to the service planning, quality improvement and development of the advocacy project
  • ensure the team signpost and actively promote self-advocacy with service users where practicable
  • ensure the team capture high quality advocacy notes, outcomes information and other evidence within Charity Log, the case management system
  • to lead the provision of supporting older people with making decisions, ensuring they understand their rights, make effective choices and are able to voice their concerns around where they live, care planning, financial planning, benefits and hospital admissions
  • ensure updated information is disseminated amongst the advocacy team
  • to co-ordinate and manage the Advocacy Service, ensuring it is delivered on time, within budget and meets agreed key performance indicators detailed in the service contract
  • ensure quality standards are achieved by implementing operational policies and procedures to maintain professional and consistent advocacy services

Requirements

  • working in a similar role: 1 year