PETERSON JAMES & CO is looking for employees for positions:
it manager
Working hours
full-time
Responsibility
we are seeking a highly motivated and skilled IT Support and Administration Specialist to join our dynamic team
this role requires a combination of technical expertise, problem-solving skills, and exceptional customer service
install, configure, and maintain computer systems, software, peripherals, and network devices
collaborate with the IT team to assist in the deployment, maintenance, and upgrades of IT systems and applications
monitor and manage the organization's IT environment to ensure optimal performance, security, and reliability
assist in user account management, including creating, modifying, and terminating user accounts, permissions, and access rights
maintain accurate documentation of IT processes, procedures, and configurations
job Title: IT Support Manager
Salary
salary
Requirements
bachelor's degree in Information Technology, Computer Science, or related field
proven experience in IT support and administration, including troubleshooting hardware and software issues, network connectivity, and system maintenance
proficiency in operating systems such as Windows, macOS, and Linux
familiarity with Active Directory, user management, and group policy administration
knowledge of basic networking concepts, protocols, and troubleshooting
strong problem-solving skills with the ability to analyze and resolve technical issues efficiently
excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
detail-oriented and organized, with the ability to manage multiple tasks and priorities effectively
payroll
Working hours
full-time
Salary
salary
Responsibility
we are looking for a motivated and detail-oriented Umbrella Sign-Up Specialist to join our team
act as the primary point of contact for clients interested in signing up for our umbrella services
guide and assist clients throughout the entire sign-up process, ensuring a smooth and positive experience
collect and review required documentation from prospective clients, including contracts, identification, and relevant financial information
coordinate with internal teams, such as Sales and Compliance, to gather all necessary information and complete the sign-up procedure
address client inquiries and concerns promptly and professionally, providing accurate and detailed information about our umbrella services
maintain accurate records of client interactions, ensuring all documentation is properly recorded and stored
job Title: Umbrella Sign-Up Specialist
Requirements
customer service: 1 year
recruitment administrator
Working hours
full-time | Permanent
Salary
salary
Education
bachelor's
Responsibility
accurate maintenance of all employee records, including right to work checks
onboarding – provide orientations for new employees by sharing onboarding packages and explaining company policies
responsible for updating and maintaining company HR policies and procedures
supporting and giving advice to managers with regard to personnel issues and ensuring adherence to policy
update HR databases
promoting the Company culture
superb understanding with social media
recruitment - work closely with managers and department heads in posting job adverts, reviewing applications/CVs, interviewing candidates, drafting employment contracts and carrying out relevant checks on new starters
Requirements
administrative: 1 year
sales consultant
Working hours
full-time
Responsibility
at Peterson James & Co you will be working in the tax rebate department
you will be reaching out to people who potentially qualify for the service and assisting them through the process
you will be given warm leads to close and will help push through existing leads
good communication is important and a sales background would be ideal
closing warm leads that will be provided to you
peterson James & Co is a quickly expanding company where there will be lots of opportunities to grow and develop
help to push through existing leads in the pipeline
provide support to existing clients who make enquiries
Salary
salary
Requirements
excellent Communication
an understanding of sales
time Management
good Customer Service
sales : 1 year
customer service: 1 year
customer service advisor
Working hours
full-time
full-time | Permanent
Salary
salary
Responsibility
act as the primary point of contact for clients interested in signing up for our umbrella services
guide and assist clients throughout the entire sign-up process, ensuring a smooth and positive experience
collect and review required documentation from prospective clients, including contracts, identification, and relevant financial information
coordinate with internal teams, such as Sales and Compliance, to gather all necessary information and complete the sign-up procedure
address client inquiries and concerns promptly and professionally, providing accurate and detailed information about our umbrella services
maintain accurate records of client interactions, ensuring all documentation is properly recorded and stored
job Title: Customer Service Advisor
job Title: Customer Service Representative
Requirements
previous experience in customer service or related field is a plus
excellent communication skills, both verbal and written
strong problem-solving abilities and attention to detail
ability to multitask and prioritize tasks effectively
proficient in using computer systems and software applications
ability to work well in a team environment
customer service: 1 year
customer service executive
Working hours
full-time | Permanent
Salary
salary
business development manager
Working hours
full-time | Permanent
Salary
salary
Requirements
previous account management experience is preferred, but if you're personable and outgoing we would still encourage you to apply
articulate and well accustomed to a client facing role
willingness and ability to travel
Responsibility
comfortable with handling yourself through tough conversations additional support and development will be provided)
B2B Telesales, Customer Service Advisor and Admin or any other commercial business experience in telephone communications
create and maintain relationships with customers to better understand and achieve their needs
identify opportunities for growth within our platform
excellent telephone manner, and strong Business to Business telephone skills
asks qualifying questions, good listener, curious, friendly, proactive, presentable, friendly, enjoys being part of a team work cross functionally within the company to communicate with all stakeholders in customers' success