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PETERSON JAMES & CO is looking for employees for positions:
it manager
it manager
payroll
recruitment administrator
sales consultant
customer service advisor
customer service executive
business development manager
account manager
sales support executive
Working hours
full-time
Responsibility
we are seeking a highly motivated and skilled IT Support and Administration Specialist to join our dynamic team
this role requires a combination of technical expertise, problem-solving skills, and exceptional customer service
install, configure, and maintain computer systems, software, peripherals, and network devices
collaborate with the IT team to assist in the deployment, maintenance, and upgrades of IT systems and applications
monitor and manage the organization's IT environment to ensure optimal performance, security, and reliability
assist in user account management, including creating, modifying, and terminating user accounts, permissions, and access rights
maintain accurate documentation of IT processes, procedures, and configurations
job Title: IT Support Manager
Requirements
bachelor's degree in Information Technology, Computer Science, or related field
proven experience in IT support and administration, including troubleshooting hardware and software issues, network connectivity, and system maintenance
proficiency in operating systems such as Windows, macOS, and Linux
familiarity with Active Directory, user management, and group policy administration
knowledge of basic networking concepts, protocols, and troubleshooting
strong problem-solving skills with the ability to analyze and resolve technical issues efficiently
excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users
detail-oriented and organized, with the ability to manage multiple tasks and priorities effectively
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