customer service executive
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Earnings for position customer service executive
customer service executive - How much money do you make working at this position?
Average salary at company PERTEMPS NETWORK GROUP is 1888£.
The national average salary is 1900£.
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Current offers for the position:
Hybrid Part Time Customer Service Executive Shirley
Looking for a Hyrbid and Part Time opportunity, look no further! I am now recruiting for multiple Customer Service Executives bases in Shirley. This is a fantastic opportunity to join an established company on a part time basis. Job Details Friday (2pm-7pm), Saturday& Sunday (9am-5pm)Temporary, ongoing basisPotential opportunity to become a permanent member of staff£11.50 per hourHybrid Key Responsibilities To effectively manage customer accounts.Professionally respond to customer emails and enquiries within the target time.To understand and review customer needs to deliver the most appropriate product range for them and proactively offer new products, events, promotions and marketing materials.To build and sustain up to date and accurate customer data within designated systemsTo keep a consistent log of interactions with customers, diarising follow up actions and analyse results on a monthly basis.To develop and maintain a strong understanding of products and services in order to answer queries and provide the right solutions.To undertake any other duties, within the level of the job, as reasonably requested. We are looking for a candidate with the following skills and experience: - Confident telephone manner and excellent customer service skillsTeam playerPrevious office administration and customer service experienceA highly efficient approach with strong accuracy and attention to detailStrong problem solving and organisational skillsAble to work on own initiative If you think you have the skills and experience that my client is looking for then please call Aamina Hussain on 01527 591091 or alternatively click APPLY.
Customer Service Executive Hale
Job Description Are you looking for a role that will provide you with the satisfaction of helping people with every call? Do you have a passion for customer service and the ability to be able to provide a high-quality service? If so, then this could be the perfect role for you. The Talent Crowd is currently recruiting for a Customer Service Advisor to join a successful and growing law firm based in Hale. The successful candidate will be part of a team that provides an excellent, customer focused service. The ideal candidate will have previous customer service experience within the legal sector and must be able to demonstrate good communication and interpersonal skills. You must be able to provide a high level of customer service, whilst building a rapport with customers. You will be expected to be organised, reliable and have a strong work ethic. Your key responsibilities will include: Dealing with customer queries and complaints in a professional and timely manner Answering incoming calls and responding to emails Providing a high level of customer service Building relationships with customers Following company policies and procedures Maintaining accurate records Supporting other members of the team Have a happy, positive and calm demeanour and can make people feel at ease Tenacity – you will be following up on leads and will need to keep abreast of the progress of cases passed on to our solicitors. To be considered for this role you must have: Previous customer service experience either face to face or phone based An excellent telephone manner The ability to handle difficult situations with customers Excellent communication and interpersonal skills The ability to work in a fast-paced environment The ability to work to deadlines An understanding of the data protection act A good working knowledge of Microsoft Office
Senior Customer Service Executive Salisbury
Job Description Responsible for providing support across all incoming channels. The department is the primary contact route for Customers and Advisers and are responsible for demonstrating out clients desire to meet their best loved vision, striving for first class service at every point. You will have a unique opportunity to provide core front line assistance and deliver a high-quality service; leaving the customer wanting to share their experience with fellow Advisers and friends. You will also support your colleagues as required to help deliver that best loved difference. Through your unique interactions you will work to identify opportunities to improve the experience the Advisers and Customers experience such as training areas for the teams, process improvements they can implement or work closely with their admin colleagues on delivering, keeping a track of sensitive cases as required. Key Duties: Handling all telephone calls and written correspondence from all customer segments to the highest standard Developing good working relationships and rapport with Customers, Advisers and third parties. Build and maintain relationships with internal Departments, Teams and Members. Understand the roles that each team plays within the business in order to provide accurate responses to customers. Provide best loved customer service, demonstrating empathy and care through taking ownership of those more tricky and sensitive cases as needed. Support less experienced colleagues, both by way of immediate support when needed, or by providing training / supervision as a subject matter expert. You will be first point of contact for complaints into the department, and will be responsible for seeing as many as possible these through to resolution within the first 3 days. Experience: Experience working in a high paced service environment Excellent verbal and written communication skills High attention to detail
Customer Service Executive Bristol
A fantastic opportunity for a Front of House / Receptionist / Customer Service professional to join a well-established client as a Guest Relations Executive based in Central Bristol on a full time, permanent basis. Contract Type - Permanent Working Hours - Monday to Friday from 9am until 6pm along with one weekend a month, from 10:30 until 6pm on Saturday and Sunday Salary competitive depending on experience and can be discussed at time of application. Job Description - As a valuable member of the Apartments team, you will follow all steps of the customer journey, ensuring that guests have a great stay. You will be responsible for receiving the initial reservation request and taking the booking, through to meeting the guest in person and providing them with a friendly welcome to the city. You will also receive guest requests when they are in house and liaise with other members of the team to ensure that the guest is happy thorough their stay. Role Responsibilities Communication Ensure that all guests receive the highest levels of customer serviceAnswer all lines of communication in accordance with company standards - Build relationships with guests, booking agencies and corporate bookers to ensure they keep rebooking in the futureEncourage customers to leave feedbackLiaise with other team members to ensure that guest requests are dealt with quickly and efficiently Technology Use computer systems to make, amend and manage reservations, ensuring all data is kept up to date and accurateKeep up to date with any new software changes or updatesAdhere to company booking procedures, ensuring that enquires are converted to bookingsTaking paymentsSupporting the housekeeping and maintenance teams are kept informed of guests requestsManaging incoming reservations Required Skills - Customer service skills with expeir
Customer Service Executive Bristol
Job Description A fantastic opportunity for a Front of House / Receptionist / Customer Service professional to join a well-established client as a Guest Relations Executive based in Central Bristol on a full time, permanent basis. Contract Type - Permanent Working Hours - Monday to Friday from 9am until 6pm along with one weekend a month, from 10:30 until 6pm on Saturday and Sunday Salary competitive depending on experience and can be discussed at time of application. Job Description - As a valuable member of the Apartments team, you will follow all steps of the customer journey, ensuring that guests have a great stay. You will be responsible for receiving the initial reservation request and taking the booking, through to meeting the guest in person and providing them with a friendly welcome to the city. You will also receive guest requests when they are in house and liaise with other members of the team to ensure that the guest is happy thorough their stay. Role Responsibilities Communication Ensure that all guests receive the highest levels of customer service Answer all lines of communication in accordance with company standards - Build relationships with guests, booking agencies and corporate bookers to ensure they keep rebooking in the future Encourage customers to leave feedback Liaise with other team members to ensure that guest requests are dealt with quickly and efficiently Technology Use computer systems to make, amend and manage reservations, ensuring all data is kept up to date and accurate Keep up to date with any new software changes or updates Adhere to company booking procedures, ensuring that enquires are converted to bookings Taking payments Supporting the housekeeping and maintenance teams are kept informed of guests requests Managing incoming reservations Required Skills - Customer service skills with expeirence in a similar role desirable
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