PEAK DISTRICT PURSUITS

Responsibility

• process a high volume of product orders
• support sales and customer care team with general operations and help reach the team’s objectives
• taking phone calls from a variety of stakeholders, effectively dealing with their enquires
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• communicate internal feedback from customers
• accurately take enquiries for large or bespoke activity groups
• process new and/or amendments to bookings whilst accurately adjusting availability
• respond to online enquiries
• complete weekly reporting
• answer queries from clients regarding products and services
• create quotes
• attend and support open days
• visiting schools/companies to collect relevant data for marketing and delivery of physical packs/information
• create a waiting list and manage additional sessions

Earnings for position customer advisor

Responsibility

• here at Peak, we are very excited to announce our brand-new Outdoor Instructor apprenticeships
• we are looking for 1 aspiring Outdoor instructor that is passionate about outdoor activities and helping others reach their ‘peak’
• status: Full time and fixed term
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• reporting to: Centre Manager
• closing Date: 4th September 2023
• so if this is the opportunity you have been waiting for then apply today, and become the activity instructor of tomorrow
• on your journey with us, we will equip you with the knowledge, skills, and qualifications to kickstart you into a successful instructing career
• this is a great opportunity for ambitious and motivated individuals to immerse themselves in the outdoor industry and gain a Level 3 Outdoor Activity Leadership qualification alongside getting invaluable hands-on experience
• you will be supported by a dedicated and experienced team who will be on hand to help in both practical and theory-based work, engage with a wide variety of clients of all ages and abilities, and gain experience working on multi-activity programmes
• our apprenticeship will give you the opportunity to gain a variety of in-house and nationally recognised industry qualifications in disciplines such as first aid, archery, bushcraft, navigation, ropes courses, and paddle sports
• you will be an integral part of our Pursuits team and upon successful completion of the 18-month course, we hope to offer you a seasonal or permanent position