office administrator
Responsibility
- first Point contact for Advocacy Referrals
- answering telephone and establishing requirements of caller – direct as appropriate
- update forms as and when required
Show more +17 - input contacts on database
- updating spreadsheets as necessary
- handling of office general emails
- minute taking
- updating patient records
- stationery / office supplies
- annual Leave: 6 Weeks per year, public holidays included
- extracting data for Reporting purposes
- location: The State Hospital, Lampits Road, Carstairs, Lanarkshire, ML11 8RP
- assist in preparation for team meetings, room bookings, events, board meetings etc
- accountable to: PAS Manager
- keeping up to date records
- to provide reporting and information to PAS/TSH Board as required
- hours: Up to 21 hours. Hours/Days and number of days worked are negotiable. May be suitable for someone looking to work school based hours
- data input
- maintaining staff records
Requirements
- educated to higher level
- essential
- previous experience of working in a busy environment, a secure setting would be advantageous
Show more +9 - competence with Microsoft platforms and IT packages and an ability to maintain records and produce clear written and oral reports
- desirable
- strong interpersonal skills and the ability to deal with a diverse range of people
- excellent organisational and analytical skills and the ability to manage a wide range of tasks
- knowledge of the Mental Health Act 2003
- has the ability to set priorities and manage own workloads with minimal supervision
- ability to deal with information in a confidential manner and respond with sensitivity to the opinions of others
- ability to work as a team player
- flexible and non-judgmental approach to people and work
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