PARK ROYAL HOTEL OPERATOR Salary
COUNTY HALL - RIVERSIDE BUILDING 2ND FLOOR BELVEDERE ROAD LONDON SE1 7GP ENGLAND
TIN: 08083333
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Earnings on positions in PARK ROYAL HOTEL OPERATOR
PARK ROYAL HOTEL OPERATOR is looking for employees for positions:
hotel manager
Working hours
- full-time | Permanent
Education
- A-Level or equivalent
Requirements
- working knowledge of H&S and employment law is desirable
- previous senior hotel management experience of at least 3 years in a fast-paced hotel/aparthotel environment is essential to deliver this role
Responsibility
- ability to take on project work and ad hoc duties as requested by the Regional GM and Head Office function
- manage and motivate a team of direct reports on a daily basis
- the General Manager will oversee and support with in all aspects of running the hotel, including front office, housekeeping, maintenance, administration, revenue and sales
- ensure the hotel complies with all legislation and requirements in regard to H&S and employment law
- monitor and action feedback received through guest satisfaction survey, 3rd party websites and from clients after and during their stay and resolve any client disputes and complaints in a professional manner and within guidelines issued
- ensure that all departments operate within the quality standards set out in the SOP’s, monitoring and taking action to any feedback within a timely manner
- be focused on KPI’s at all times, leading the team to deliver every period
- work in co-operation with other departments, developing and maintaining good working relationships with colleagues, ensuring that there is regular communication across the entire team