PARK ROYAL HOTEL OPERATOR Salary

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  London
COUNTY HALL - RIVERSIDE BUILDING 2ND FLOOR BELVEDERE ROAD LONDON SE1 7GP ENGLAND
TIN: 08083333
  Hospitality
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Earnings on positions in PARK ROYAL HOTEL OPERATOR

PARK ROYAL HOTEL OPERATOR is looking for employees for positions:

hotel manager

Working hours

  • full-time | Permanent

Salary

  • salary

Education

  • A-Level or equivalent

Requirements

  • working knowledge of H&S and employment law is desirable
  • previous senior hotel management experience of at least 3 years in a fast-paced hotel/aparthotel environment is essential to deliver this role

Responsibility

  • ability to take on project work and ad hoc duties as requested by the Regional GM and Head Office function
  • manage and motivate a team of direct reports on a daily basis
  • the General Manager will oversee and support with in all aspects of running the hotel, including front office, housekeeping, maintenance, administration, revenue and sales
  • ensure the hotel complies with all legislation and requirements in regard to H&S and employment law
  • monitor and action feedback received through guest satisfaction survey, 3rd party websites and from clients after and during their stay and resolve any client disputes and complaints in a professional manner and within guidelines issued
  • ensure that all departments operate within the quality standards set out in the SOP’s, monitoring and taking action to any feedback within a timely manner
  • be focused on KPI’s at all times, leading the team to deliver every period
  • work in co-operation with other departments, developing and maintaining good working relationships with colleagues, ensuring that there is regular communication across the entire team