receptionist
Responsibility
- managing the entry of clinical correspondence and codes into patients records
- summarisation of patients notes when requested
- job Summary Welcome, receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Show more +15 - provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
- enabling patients to sign up for online services and the NHS App
- carry out scanning of clinical correspondence and READ code relevant information from hospital correspondence and other sources into the practice computer system
- process patients change of address computer data and medical records (have knowledge of Practice area
- process repeat prescription request in accordance with Practice guidelines
- data entry on to the computer system e.g. immunisations, administrative notes
- to ensure the efficient running of the practice computer system, carrying out searches, audits and recalls as required by the doctors, nurses and manager
- processing repeat prescription requests received online Processing online patient triage requests and responding to them appropriately
- troubleshoot clinical database Report faults to software supplier and track progress, where required Pro-actively initiate data quality improvement projects Administration To have a thorough knowledge of all Practice procedures and to work in accordance of written protocols Ensure that correspondence and medical records received are actioned appropriately Shred and photocopy as requested Computer Registrations of new patients computer data entry and medical records
- summarising Notes Sort and summarise all new patient notes arriving in the surgery
- add relevant code to patient record to indicate notes have been summarised
- these steps may all be done at the same time, or may take place over a number of days/weeks
- job Responsibilities Together with other members of the practice reception / administration team: Reception Receiving patients at the Practice Receiving and handing completed repeat prescriptions to patient and checking names and address Respond to patient queries appropriately e.g
- update patient record to indicate records have been received
- mark notes to indicate they are summarised and file
Salary in other companies in the position receptionist
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