PARCELPASS TRANSPORT  Salary

BRUNEL CLOSE BRUNEL INDUSTRIAL ESTATE HARWORTH DONCASTER DN11 8QA ENGLAND

PARCELPASS TRANSPORT
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PARCELPASS TRANSPORT is looking for employees for positions:

internal account manager

Working hours

  • full-time

Education

  • GCSE or equivalent

Responsibility

  • coordinate the scheduling, routing, and tracking of shipments to ensure on-time delivery and customer satisfaction
  • assist in the development and maintenance of strong relationships with carriers to ensure reliable service
  • serve as the primary point of contact for clients, addressing their freight requirements and enquiries in a professional and timely manner
  • proactively identify opportunities for process improvements and operational efficiencies within the freight coordination process
  • uphold high standards of customer service, ensuring that all interactions reflect positively on the company's brand and reputation
  • maintain accurate and up-to-date shipment records, ensuring compliance with all documentation requirements
  • provide clients with regular updates on the status of their shipments and address any concerns or questions
  • collaborate with carriers and internal teams to secure vehicles and negotiate rates, while also optimising routes to minimize costs and transit times

Requirements

  • customer service: 1 year