PADDINGTON HOTEL Salary
36-42 NORFOLK SQUARE NORFOLK SQUARE LONDON W2 1RT ENGLAND
TIN: 12030852
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Earnings on positions in PADDINGTON HOTEL
PADDINGTON HOTEL is looking for employees for positions:
supervisor
Working hours
- full-time | Permanent
Education
- A-Level or equivalent
Responsibility
- ensuring all control procedures for revenue processing are adhered to at all times
- maintaining appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
- maintaining open communication between all departments most notably housekeeping and finance
- promoting the highest levels of service to guests and clients of the hotel when being dealt with by front desk staff, maximising guest satisfaction
- ensuring all guest comments, including complaints, are dealt with in an effective and speedy manner in order to facilitate good guest relations, optimise guest satisfaction and record outcomes
- managing to company standard and UK legal requirements hotel sales, payment of services, guest registration, data protection and ensure they are complied with at all times
- ensuring front desk, back office, lobby areas are regularly checked for cleanliness and tidiness. Reporting and following up any maintenance issues that require attention
- ensure the safety and security of guests and staff alike in both properties being overseen during their shift by completing walk arounds and make sure the staff is fully trained in the fire panel specifics