care coordinator
Responsibility
- monitoring of calls from start to end of each shift
- identifying any visits that have not taken place as planned
- liaising with Carers to ascertain whether they are en-route, and advising SU accordingly
Show more +13 - organising cover for calls where a Carer has gone off and/or been delayed
- updating appropriate records in Quik Plan relating to Service Users
- carers; GPs; DNs; emergency services; NOK; social services and other health professionals
- liaising with the office as required, and following up with Carers and SU as jointly agreed
- using the Quik Plan database and Pass Systems software to monitor and track calls in real time, the administrator will undertake the following key tasks –
- title: Care Co-ordinator / Out of Hours Support
- chasing Carers for any call times not logged through Quik Plan, and updating the
- hours: Full-time, including every other Sunday 6-2pm
- reporting to: Registered Manager
- be the first point of contact for client and carer queries
- ensuring system and hard copy folders both in the home and office are kept up to date
- 10) Providing a summary management report at the end of each shift
- ensure that the required information is present on carers rota’s
Requirements
- flexibility
- tenacity
- patience
Show more +4 - methodical approach – quick thinking; decisive; confident
- empathy; rapport; understanding
- care: 3 years
- training: Core Mandatory Care Training + Minimum Level 3 qualification in
Salary in other companies in the position care coordinator
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| WEST LONDON MISSION TRUST | 3391 £ | 3333 £ 5600 £ |
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| CITYSCAPE RECRUITMENT | 3333 £ | 3333 £ 5600 £ |