OVERCLOCKERS UK Salary

Rating of the company

Newcastle under Lyme

TIN: 04641311

Rating of the company

OVERCLOCKERS UK
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Premium profile inactive

Working hours

Responsibility

overclockers UK is famous throughout the enthusiast PC community for its expertise in performance hardware, overclocking and modding
through our innovative approach, we are a leading online provider of gaming PCs, components and peripherals
we are seeking a talented and customer-focused individual to join our Customer Service and Support team as a Technical Support Engineer
utilise a strong working knowledge of current PC gaming hardware to assist customers with technical enquiries and issues
provide exceptional customer service and support through various channels, including tickets, email, and phone
troubleshoot Windows computers remotely, diagnosing and resolving issues while understanding the root causes of customer system problems
overclockers UK is part of the Pro Gamers Group, an international e-commerce company with more than 700 employees at 12 locations worldwide
in this role, you will play a crucial part in ensuring our customers receive top-tier support for their gaming systems and hardware

Requirements

prior experience in a technical support role, especially in a gaming hardware environment
familiarity with Gaming and Custom PC builds
A passion for gaming and a deep understanding of the gaming community
strong knowledge of current PC gaming hardware and trends
comfortable with providing customer service and technical support through tickets, Live chat, email, and phone
proficient in troubleshooting Windows-based computers remotely
understanding of common issues that can affect a customer's gaming system
overclockers UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Average salary in this position

Average salary in this position in the country

2975 £

27%

3767 £

2950 £

2975 £