OVERCLOCKERS UK  Salary

OVERCLOCKERS UK
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Earnings on positions in OVERCLOCKERS UK

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OVERCLOCKERS UK is looking for employees for positions:

technical support engineer

Working hours

  • full-time

Responsibility

  • overclockers UK is famous throughout the enthusiast PC community for its expertise in performance hardware, overclocking and modding
  • through our innovative approach, we are a leading online provider of gaming PCs, components and peripherals
  • we are seeking a talented and customer-focused individual to join our Customer Service and Support team as a Technical Support Engineer
  • utilise a strong working knowledge of current PC gaming hardware to assist customers with technical enquiries and issues
  • provide exceptional customer service and support through various channels, including tickets, email, and phone
  • troubleshoot Windows computers remotely, diagnosing and resolving issues while understanding the root causes of customer system problems
  • overclockers UK is part of the Pro Gamers Group, an international e-commerce company with more than 700 employees at 12 locations worldwide
  • in this role, you will play a crucial part in ensuring our customers receive top-tier support for their gaming systems and hardware

Requirements

  • prior experience in a technical support role, especially in a gaming hardware environment
  • familiarity with Gaming and Custom PC builds
  • A passion for gaming and a deep understanding of the gaming community
  • strong knowledge of current PC gaming hardware and trends
  • comfortable with providing customer service and technical support through tickets, Live chat, email, and phone
  • proficient in troubleshooting Windows-based computers remotely
  • understanding of common issues that can affect a customer's gaming system
  • overclockers UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Earnings on positions in OVERCLOCKERS UK

Average salary in this position
Average salary in this position in the country
2975 £
27%
3749 £

National average salary

2950 £

Average salary in this company

2975 £