OVELSHIELD Salary
32 WILLOUGHBY ROAD LONDON N8 0JG
TIN: 05305173
OVELSHIELD Premium profile inactive Premium profile inactive
Earnings on positions in OVELSHIELD
OVELSHIELD is looking for employees for positions:
customer service
Language
- english
- spanish
Responsibility
- supervise a team of customer service representatives
- provide guidance, support, and training to team members
- monitor and analyze team performance metrics
- handle escalated customer inquiries and issues
- develop and implement customer service procedures and policies
- conduct regular team meetings to communicate updates and goals
- collaborate with other departments to improve overall customer experience
Requirements
- strong communication skills to effectively interact with customers and team members
- analytical skills to assess data and make informed decisions
- leadership abilities to motivate and guide the team towards goals
- multilingual capabilities are advantageous
- experience in supervising or managing a customer service team
- retail sales: 1 year
- customer Service: 1 year