we want someone who is responsible and can think on his feet when it comes to logistics and has a reasonable knowledge of London roads. Training is provided for the successful applicant
driver
Trade
driving
Driving
Benefits
company car
Salary
salary
Requirements
driving: 5 years
Responsibility
we want someone who is responsible and can think on his feet when it comes to logistics and has a reasonable knowledge of London roads. Training is provided for the successful applicant
customer sales advisor
Working hours
full-time | Permanent
Benefits
company car
service car
Salary
salary
Education
GCSE or equivalent
Requirements
motor Industry: 3 years
service manager
Working hours
full-time | Permanent
Language
english
Salary
salary
Education
A-Level or equivalent
Responsibility
set a business development plan that maximises and maintains the Unit’s profitability as well as customer satisfaction
review performance against plan with weekly report outs to the Senior Leadership Team and ensure KPI’s receive focus where necessary
with focus on new starters and existing Team members, coach and mentor
company updates sharing Industry intelligence, customer feedback and delivery improvement strategies
identify Recruit needs, select and induct staff in line with Company guidelines
partners. Manage day to day operations ensuring adherence to Company standards and regulations
take ownership for the Health and Safety of direct reports, customer’s and the
Requirements
customer Service: 7 years
automotive Service Manager: 5 years
customer service advisor
Working hours
full-time
Language
english
Salary
salary
Education
A-Level or equivalent
Responsibility
onsite Location - Northfields, Ealing W5 4TT
our Story
resolve customer issues effectively, using strong interpersonal skills and conflict resolution techniques
making outgoing customer service or admin calls to support other aspects of the business
otto Car started with just one car five years ago
producing vehicle documentation on demand
prioritising tasks during high volume periods, ensuring urgent requests are treated as such
answering customer phone calls promptly to improve on hold waiting times and deal with a high percentage of customer issues directly
Requirements
google Suite Programs
converting file formats
using CRM’s
messaging Tools
support Ticketing Systems
excellent Communication skills on all levels including Senior Management
customer service: 2 years
experience of dealing with challenging customers
claims handler
Working hours
full-time
Benefits
company car
Salary
salary
Requirements
claims Processing: 4 years
customer service: 2 years
claims Handling : 4 years
customer service: 4 years
claims Handling: 2 years
Responsibility
assist Claims Manager to oversee, investigate and monitor developments on all claims
assessments of vehicle accidents via the use of onboard cameras and conducting vehicle inspections
we are seeking a Claims Handler, ideally with automotive or car rental experience
assisting and when appropriate leading the Claims Team to oversee and investigate all claims for possible fraud
assist the Claims Team in overseeing how liability/compensability is determined on claims
ux designer
Working hours
full-time
Benefits
company car
Salary
salary
Responsibility
translate concepts into user flows, wireframes, mockups and fully designed prototypes that lead to intuitive user experiences
Requirements
three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments
UX Design: 3 years
customer advisor
Working hours
full-time | Permanent
full-time
full-time | Temporary
Benefits
company car
service car
Language
english
Salary
salary
Education
GCSE or equivalent
A-Level or equivalent
Responsibility
our Story
otto Car started with just one car five years ago
resolve customer issues effectively, using strong interpersonal skills and conflict resolution techniques
making outgoing customer service or admin calls to support other aspects of the business
producing vehicle documentation on demand
prioritising tasks during high volume periods, ensuring urgent requests are treated as such
answering customer phone calls promptly to improve on hold waiting times and deal with a high percentage of customer issues directly
responding to emails, chat and support tickets in a timely manner to meet SLA’s
Requirements
google Suite Programs
converting file formats
using CRM’s
messaging Tools
support Ticketing Systems
excellent Communication skills on all levels including Senior Management
customer service: 3 years
customer service: 2 years
credit controller
Working hours
full-time | Permanent
Salary
salary
Education
diploma of Higher Education
GCSE or equivalent
Responsibility
our Story
we also pride ourselves on removing any obstacles that could prevent drivers from achieving this success
the Role
otto Car started with just one car five years ago. We're proud to say we are now the biggest fleet of cars for private hire drivers in Europe, with over 4500 cars on the road in London
we are seeking an enthusiastic Credit Control Administrator to assist us in the day to day management of tasks
at Otto Car, the mission is to give people the freedom to make a difference in their lives and to the lives of those closest to them
we deal with a number of demographics, consisting largely of new entrants into the UK, who need assistance, and the right tools to get on the job ladder and succeed
you will be in charge of supporting the wider credit control team, and assisting them in finding the right solutions
Requirements
microsoft Excel: 5 years
customer service: 2 years
customer service/Credit control: 5 years
microsoft Excel: 3 years
engineer
Working hours
full-time
Requirements
you have experience working with backend systems and databases
you have experience developing modern front ends, ideally using a Javascript framework
you feel comfortable designing, developing and working with REST APIs and/or Lambda functions
you love learning and playing around with new tehcnologies and frameworks
you look forward to being in a friendly and inclusive team with lots of autonomy and shared ownership
you believe in clean code, simple solutions, the importance of testing and continuous deployment
you enjoy taking ownership of features and products from the idea stage to launch
you think that a small team of empowered and passionate developers is the best way to deliver awesome software