ORCHARD VETS GLASTONBURY is looking for employees for positions:
cleaner
Working hours
part-time | Permanent
Salary
salary
Requirements
commercial cleaning: 1 year
receptionist / administrator
Working hours
part-time
Salary
salary
reception manager
Working hours
full-time | Permanent
Salary
salary
Responsibility
organising reception staff rotas & review monthly time sheets
develop, coach and support for the reception team incl. appraisals
hold regular team meetings
ensure the professionalism and reputation of the practice is maintained through excellent customer support
oversee pet health plan
assist with the day-to-day operation of the practice, updating and managing the diary, and allocating work to our veterinary surgeons, as required
daily banking
review emails to general practice address
Requirements
excellent organisation, IT and administrative skills
effective problem-solving skills
excellent communication skills and commercial awareness
A passion for developing and coaching colleagues
veterinary Receptionist: 1 year
management/Supervisory: 3 years
time management skills are a must as the role will involve prioritisation of day-to- day responsibilities as well as managing ad hoc tasks and emergency situations as they arise
receptionist
Responsibility
greet clients and their pets warmly, providing excellent customer service
schedule appointments
assist with medical record keeping and patient intake processes
communicate effectively with veterinary staff regarding patient needs
handle payments and manage financial transactions accurately
maintain cleanliness and organization of the reception area
provide information about services offered to clients
support the veterinary team with administrative tasks as needed
Requirements
strong communication skills and a friendly demeanor
excellent organisation skills, with the ability to multitask and work in a fast-paced environment
confident IT skills are essential for scheduling and record-keeping
previous experience in a veterinary or animal care setting would be advantageous