ORBITAL GROUP  Salary

11839008: COMPANIES HOUSE DEFAULT ADDRESS CARDIFF CF14 8LH
TIN: 11839008

ORBITAL GROUP
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ORBITAL GROUP is looking for employees for positions:

operations manager

Responsibility

  • work on this cross-functionally with both client-facing, application development team, design and engineering teams for continuous improvement.Through thorough understanding of every feature of the application, communication with customers, and client facing staff to train, pass on knowledge and understanding
  • basic customer requirements before you start.Handoff form must be largely complete and merchants payments manager 'immersed' in high level technical solutions before you engage.Coach client sales on improving their gathering of this information
  • customer Planning & Analysis: Insist on strong information hand-off from sales
  • undertake your own thorough analysis or review of existing work in advance of the initial interactions to detect potential issues or weaknesses, in advance of the integration, so we can guide the customer in the right way.Leveraging other groups such as pre-sales and design as appropriate
  • ensure you demonstrate the consumer experience at the exchange for both integration methods but balance the evaluation of the fast payment method with our branded hosted payment pages for the invoice method.Give the customer the right level of information to make an informed decision
  • establish the decisions the customer needs to make during the integration process up front, including a 'quality checklist' for the end result.Ensure you deliver against Orbital’s needs too
  • understanding of electronic payment processing/ collection methods, including Electronic Clearing Service , online payment, Credit Card Processing, Banking & Finance