ORANGE HEATING SUPPLIES in Norwich Salary

33 NEWTON STREET NEWTON ST. FAITH NORWICH NR10 3AD ENGLAND
TIN: 12043858

ORANGE HEATING SUPPLIES
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ORANGE HEATING SUPPLIES is looking for employees for positions:

counter manager

Working hours

  • full-time | Permanent

Responsibility

  • serving Customers that come into the Trade Counter – Invoicing for goods using DEAR software
  • answering the phone and taking orders, checking stock and agreeing when the order can be fulfilled
  • placing orders for more stock or to fulfil customer orders from suppliers
  • accepting delivery of goods, unpacking, checking and storing in warehouse
  • checking and responding appropriately to customer emails
  • maintaining the stock on shelves in the retail area
  • making deliveries of goods to clients across Norfolk when required
  • use Stock Control software DEAR for invoicing, purchase orders etc

Requirements

  • experience of working in a Plumbing and Heating related trade counter, providing good knowledge of plumbing and heating products
  • previous experience of DEAR software
  • knowledge of heat pumps & underfloor heating
  • experience of stock inventory type software
  • experience of preparing quotes for customers including specification and basic design
  • ability to prioritise tasks appropriately and work unsupervised when required
  • experience of dealing with supplier reps
  • friendly approach to customer service whether in person or over the phone