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OPTIMUM MEDICAL is looking for employees for positions:
administrator
administrator
buyer
accounts payable
warehouse operative
software developer
sales account manager
customer advisor
Benefits
company car
Education
GCSE or equivalent
Responsibility
to monitor the referrals inbox, adding referrals to our nurse system called MeDesk and tasking to the relevant nurse
to print and send out GP letters from the nurses via MeDesk
taking customer calls and making call backs to help support the nurses and keep patients informed
speaking to patients to gather feedback on the nursing support provided to help make continual approvements to the service
assist in coordinating and scheduling appointments, meetings, and travel arrangements for the Urology nursing team
maintain accurate and up-to-date records of patient data, ensuring compliance with confidentiality and data protection regulations
prepare and distribute relevant documentation, reports, and correspondence as necessary
to work with the customer care team as a liaison between them and the nurses to upload enquiries to MeDesk and send any clinical requests to the relevant nurse
Requirements
A background in healthcare administration, nursing, or a related field is preferred
friendly and caring personality with a ‘can do’ attitude and demonstrable customer service experience
excellent organisational skills and the ability to prioritise tasks in a fast-paced environment
strong communication skills, both written and verbal, to facilitate effective interaction with team members, patients, and stakeholders
attention to detail and the ability to maintain accurate records
an understanding of Urology or relevant clinical experience would be advantageous, but not essential
ability to work from our Leeds head office Mon-Thurs with Fridays working from home
familiar with MeDesk, RX web and/ or Netsuite would be advantageous but not essential as full training would be provided