OPPO RECRUITMENT  Salary

BELMONT BELMONT ROAD UXBRIDGE UB8 1HE ENGLAND
TIN: 08364212

OPPO RECRUITMENT
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OPPO RECRUITMENT is looking for employees for positions:

operations manager

Working hours

  • permanent

Requirements

  • experience of managing security services, ideally with experience in a secure environment
  • experienced line manager of technical resources, preferably with experience of working in both Secure Government and Commercial environments
  • educated to degree level
  • demonstrable experience in supporting large, complex Hosting Estates
  • ITIL V2/V3 qualification or strong awareness
  • good communicator with a talent for influencing key stakeholders
  • security Experience
  • able to develop robust peer to peer relationships

Responsibility

  • proactive management of and response to escalations from customers, internal stakeholders , and wider business units
  • driving quality and capability from commercial partners who are pivotal to the success of the role
  • KPI analysis and reporting
  • line management of a team responsible for supporting a number of VCHS customer capabilities during core hours and via on-call rotas out of hours
  • responsible for lifecycle management of hosted solutions, including management of change volumes, definition of and task management of Service Improvement Plans , business continuity/disaster recovery planning and testing