ONTECH SOLUTIONS  Salary

4 LANGFORD COURT ONGAR ROAD KELVEDON HATCH BRENTWOOD CM15 0LB
TIN: 06295576

ONTECH SOLUTIONS
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ONTECH SOLUTIONS is looking for employees for positions:

it support technician

Working hours

  • full-time

Responsibility

  • configure and setup new hardware, PC's, Mobile Devices, Servers and Network Equipment
  • provide remote and telephone support for client networks and applications
  • work with the customers to ensure that they are receiving the service they expect
  • be able to prove that you can research an issue and find a solution on your own
  • carry out site visits for support and installation of new hardware
  • working hours from 8:30AM - 5:30PM
  • anything you may require to feel safe would be provided within reason

Requirements

  • full UK driving license
  • experience of PC hardware troubleshooting and problem-solving
  • must be willing to invest into growing their role and the company itself
  • microsoft Windows Server technologies such as Active Directory and Group policy
  • ability to multitask, manage own workload and react quickly to urgent issues
  • experience with helpdesk ticketing and some form of RMM
  • experience with Exchange Server and mobile email technologies
  • strong organisational, communication and customer service skills