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ONLINE LEGAL SERVICES is looking for employees for positions:
customer service advisor
customer service advisor
Working hours
full-time | Permanent
Responsibility
we are actively seeking a dedicated Customer Service Advisor for immediate employment
serving as the first line of contact for all client divorce cases
liaising with case managers to set up appointment calls and managing departmental emails
providing prompt, professional, and friendly customer support
utilising our in-house IT systems effectively
as the initial point of contact for our clients, the Customer Service Advisor will handle divorce cases using our in-house IT systems, providing professional and friendly support via phone calls, helpdesk, live chats, and email correspondence
Requirements
A solid educational background
proficiency in MS Office software
ability to manage multiple cases simultaneously
excellent customer service skills
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