ONE BROKER is looking for employees for positions:
hr administrator
Working hours
full-time | Part-time
Salary
salary
Responsibility
provide general HR admin support, ensuring accuracy of data at all times
update and maintain electronic employee records, ensuring all records are kept up to date
support with recruitment processes such as new starters, inductions, pay and benefits
provide administration support to the absence management process, ensuring absences are recorded correctly and documentation is attached
prepare and amend HR documents, such as contractual change letters and salary increase letters
complete relevant leavers processes as required
assist in the preparation of induction packs for new starters
administer all employee probationary reviews and year end development review documentation, ensuring all documentation is issued, returned completed and logged on employee HR system
Requirements
human resources: 1 year
property administrator
Working hours
full-time
part-time
Salary
salary
Requirements
excellent Communication and organisational skills
previous experience of working with an administrative role would be advantageous but not essential as full training will be provided
strong attention to detail
Responsibility
collating meeting notes/documents, documenting meetings and actions when required
liaising with clients and insurers when required
maintaining an effective diary system and chasing outstanding diary entries on a daily basis
claims handler
Working hours
full-time
full-time | Contract
Responsibility
recording new and managing existing client’s claims
ensuring a high level of customer service is achieved
dealing with clients’ and insurers’ telephone, post or email claim queries on a daily basis
liaising and negotiating with insurers, clients and adjusters regarding the progress of claims
maintain work states, entering accurate information timely as required
complete any reasonable request made of you by a Manager or Director
advising clients on how to handle small claims themselves where these fall within the policy excess
attending claims meetings at clients’ premises with Account / broking Executive or unaccompanied if required
Requirements
at least 2 years’ claims experience
to have completed core competencies within 6 months of joining and maintain up to date as required
excellent communication and organisational skills
good IT skills are essential
ideally the successful candidate will hold the Cert CII qualification or working towards it
team leader
Working hours
full-time
Salary
salary
Responsibility
take an active part in the training and on-boarding of new starters
collate information for monthly reports
monitoring inboxes during periods of absence or annual leave, distributing and actioning emails/post accordingly
providing claims statistics / information to management as and when required
completing 1-2-1s for Claims Technicians
acting as a point of referral for claims technicians
authorising settlement of Pallet Network claims above agreed limit
file Audits for the teams as directed
Requirements
claims Processing: 3 years
account handler
Working hours
full-time
Responsibility
providing a comprehensive customer service to meet the insurance needs of our clients, providing support to the personal lines team
ensuring a high level of customer service is achieved
checking new policy documentation for accuracy and forwarding to clients or liaising with insurers
ensuring all documents and correspondence are attached into the company system
negotiating and inviting renewal of allocated client’s policies
maintain work states, entering accurate information timely as required
complete any reasonable request made of you by a Manager or Director
provide administration support as and when required in obtaining new business quotations and arranging cover
Requirements
at least 2 years’ insurance experience
to have completed core competencies within 6 months of joining and maintain up to date as required
excellent communication and organisational skills
good IT skills are essential
ideally the successful candidate will hold the Cert CII qualification or working towards it
insurance: 2 years
commercial account handler
Working hours
full-time
Responsibility
processing commercial renewals, ensuring all documents and correspondence are attached into the company system
provide administration support for Account Executives as and when required in obtaining new business quotations and arranging cover
attain cross sell / up-sell on policies
checking new policy documentation for accuracy and forwarding to clients or liaising with insurers
inviting renewal of allocated client’s policies
processing mid-term adjustments and quarterly declarations
dealing with clients’ day to day enquiries on a daily basis, responding promptly and managing expectations
referring to relevant Account Executives, Account Handlers and Directors over any technical queries
Requirements
at least 2 years’ experience of working within commercial insurance
experience of Acturis would be desirable but not essential
good IT skills are essential
insurance: 2 years
ideally the successful candidate will hold the Cert CII qualification or working towards it though support for CII qualifications is provided
insurance advisor
Responsibility
providing comprehensive customer service to meet the insurance needs of our clients
checking policy documentation for accuracy and forwarding to clients or liaising with insurers
dealing with and processing mid-term adjustments
providing support to team members to ensure client needs are met, particularly during peak periods or in times of holiday /absence
liaising with Claims department over claims queries and reports
negotiating and inviting renewal of allocated client’s policies, ensuring all Client records reflect the current risk on cover at all-time including accuracy of sums insured, perils, excesses, extensions and exclusions
creating all invoices and relevant credit notes for New Business, Renewals, Mid-Term Adjustments etc in line with the Broking Manual and Company Procedures