OMRAX

Responsibility

• picking / packing
• loading / unloading deliveries & containers
• maintaining Warehouse cleanliness

Requirements

• previous experience in a warehouse or similar environment
• calm under pressure
• organised with attention to detail
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• enthusiastic, motivated approach to challenges with a drive to succeed
• warehouse experience: 1 year

Earnings for position warehouse operatives

Responsibility

• picking / packing
• receipt of Inbound P/O’s
• stock control – maintain accurate counting/checking of stock
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• loading / unloading deliveries & containers
• maintaining Warehouse cleanliness
• handling return’s
• collaborate with supporting departments

Requirements

• previous experience in a warehouse or similar environment
• operating a reach truck forklift is essential
• forklift licence would be an advantage but is not essential
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• calm under pressure
• organised with attention to detail
• enthusiastic, motivated approach to challenges with a drive to succeed
• warehouse experience: 1 year

Responsibility

• monitor and resolve customer returns, cases, and claims according to company and marketplace processes
• ensuring all selling channels and marketplaces uphold our Five Star Rating and Top Seller Status
• liaising with couriers and using online portals to arrange deliveries, collections and resolve queries
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• overseeing various Marketplaces, monitoring the account health and responding professionally to customers' feedback/reviews
• answering customer queries , via email and ticketing system; you will be confident and creative in resolving customer issues in a friendly manner, on a wide range of products, in an agreed timescale
• answering customer queries via email and ticketing system; you will be confident and creative in resolving customer issues in a friendly manner, on a wide range of products, in an agreed timescale
• answering customer queries over the phone, via email and ticketing system; you will be confident and creative in resolving customer issues in a friendly manner, on a wide range of products, in an agreed timescale

Requirements

• previous experience in furniture assembly and sales is a bonus
• customer service: 1 year
• customer service: 2 years
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• excellent verbal and written communication as the job requires answering the customer's emails received from all the sales channels and resolving the customer's issues

Responsibility

• source products with high-profit potential for online retail. Evaluate suppliers, negotiate terms, and secure cost-effective and quality products
• oversee inventory levels to prevent stockouts and overstock situations. Implement effective inventory management strategies to maximize sales and minimize holding costs
• stay updated with industry trends and consumer preferences. Adjust product selection and sourcing strategies accordingly to capitalize on emerging opportunities
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• continuously monitor competitor strategies, pricing, and customer reviews. Use this information to refine your product offerings and pricing strategy
• identify cost-saving opportunities in the procurement process while maintaining product quality standards. Streamline operations to enhance profitability
• collaborate closely with our China-based sources and establish strong working relationships with factories to ensure the best pricing and quality of production
• utilize advanced tools like Terapeak and Helium 10 to conduct in-depth market analysis. Identify niche opportunities, analyze competitor performance, and assess market demand trends