OFFICETECHHUB  Salary

SPACES THE MAYLANDS BUILDING MAYLANDS AVENUE HEMEL HEMPSTEAD INDUSTRIAL ESTATE HEMEL HEMPSTEAD HP2 7TG UNITED KINGDOM
TIN: 08641463

OFFICETECHHUB
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OFFICETECHHUB is looking for employees for positions:

service coordinator

Working hours

  • full-time | Permanent

Responsibility

  • reporting to the Directors
  • responsible for support engineer’s daily workload
  • planning remote and onsite work for engineers where applicable
  • first point of contact for incoming support requests received by telephone and e-mail
  • escalate any complaints as required and support continuous improvement
  • sort, dispatch and manage the support requests to support engineers while overseeing the completion of the support requests
  • quality check that change requests are correctly completed
  • monitoring phone lines, handling incoming calls with varying queries

Requirements

  • IT Support: 1 year