credit controller
7 the last 274 days, recently 2023-09-20
Responsibility
- a by Senior Credit Controller – Based in Northampton NN7
- motivate the credit control team to hit key Debtor Day Targets and Calling Targets
- responsibility for own set of Sales Ledger accounts
Show more +35 - working in Credit Control to collect outstanding debt through telephone calls and letters
- to ensure monthly cash collection to meet targets and within the agreed payment terms, in compliance with Company T&Cs
- taking a proactive role in managing and collecting debts of company debtors
- posting customer money onto accounts system
- collection of debtors by telephone, email, letter and fax
- manage accounts within the approved credit limits to balance financial risk with business development
- raising all returned goods credit notes and adjusting stock
- handling of customer queries, liaising with internal departments and customers
- assess on-going credit requirements
- raising all price credit and Debit notes to customers
- responsibility for determining and controlling suitable credit limits
- liaise with credit insurers and other third parties to obtain relevant information to support risk decisions
- checking all POD's for discrepancies and daily returns from Logistics
- responsibility for negotiating settlement of overdue monies and agreeing release of held orders
- ensure compliance with the third party provided credit insurance policy at all times
- responsible for correct costing of all credit and debit notes
- job Description: Credit Controller
- liaising with Sales in providing commercially acceptable solutions when granting credit to our customers
- responsible for direct debt payment process
- reports To: Credit Control Manager
- assessing and raising of new credit accounts
- query management to resolve disputed debts in a timely manner
- issuing statements
- location: Milton Keynes
- hours: 35 Hours Week
- take appropriate action with delinquent accounts including sanctions, restrictions and the implementation of payment plans
- answering the phones, dealing with or directing the query
- observe Health & Safety policy and procedures
- periodic visits to customers to review their credit terms and payment/order forecasts
- assist with exceeded credit limits and releasing of orders
- to ensure regular review and update of credit control policies and procedures and ensure adherence throughout the business
- support with all other AR/Credit duties
- support the Credit Manager with ad-hoc requests as directed
- take charge of your personal development and contribute to the evaluation of performance in line with company's core competencies and learning and development framework
- help motivate Credit Control Team with setting a strong example to ensure debts are collected in time with agreements to aid cash flow. Ensure successful and committed team
Requirements
- excellent verbal and written communication skills
- CICM qualification to Intermediate level, or equivalent relevant qualification, or studying towards
- strong interpersonal skills
Show more +4 - proven ability to build positive customer relationships
- excellent accuracy and attention to detail
- motivated and able to work on own initiative and as part of a small team
- strong organisational and time management skills with the ability to prioritise deadlines, be flexible and adapt to the needs of the business
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