OAKNORTH BANK PLC is looking for employees for positions:
customer advisor
Responsibility
the key responsibility of this role is to support the origination and in-life management of OakNorth retail and business deposit products
providing customer support with a friendly, timely and helpful manner
focussing on delivering excellent customer service within a fast-paced environment
proactively developing personal product knowledge and customer support skills, including regular communication with colleagues to share information and best practice
contributing to ad-hoc duties and projects as determined from time to time by members of the management team
completing deposit tasks to support the origination of retail and business deposit accounts; example tasks include handling inbound customer calls; making outbound customer calls; opening, processing and sending of mail; responding to emails; and actioning system tasks
completing deposit tasks to support the in-life management of retail and business deposit accounts; examples would include preparation of reports/statements and handling account queries
ensuring ongoing development of technical and customer service skills within the role
Requirements
energetic and friendly
excellent interpersonal skills
strong communicator both verbally and in writing
good telephone presence
good analytical skills
organisation and time management skills essential
willingness to learn and develop new skills
resilience and the ability to work under pressure, and to pressing deadlines / SLAs
marketing executive
Working hours
full-time
Responsibility
you will join our outbound marketing team, working collaboratively with the wider department, creatives, and our sales team
your day-to-day will involve implementing and delivering omnichannel campaigns, including events, email marketing, thought leadership, digital media, sponsorships, and much more
working with the wider team, help identify new lead-gen opportunities for omnichannel marketing campaigns
we are looking for a determined and creative Marketing Executive to coordinate and implement a diverse range of B2B marketing campaigns targeting OakNorth’s main customer base – ambitious and successful entrepreneurial businesses looking to scale at pace
using HubSpot to build out an outbound comms process, working closely with MarTech team
you will deliver meaningful campaigns that drive growth, generate new business opportunities, and add outsized value to our brand, prospects, and customers
reporting on the results of each campaign to wider stakeholders and communicating the learnings and developments for future campaigns
what will I be doing as a Marketing Executive?
copywriter
Trade
media & Communications
information Design & Documentation
Media & Communications
Information Design & Documentation
Language
english
Benefits
laptop
Working hours
full-time
Responsibility
banking is a fundamental part of everyone's life
the role
as a product-led company, we are obsessed with understanding customer pain points and translating them into solutions
many of us have had frustrations with accessing funding or finding the right bank that makes our lives easier and our money work harder
so, when we say our technology and products solve real-life problems for customers, they're ones you can relate to – along with millions of businesses
since our launch, we’ve lent over £10bn to ambitious entrepreneurs up and down the UK. That’s led to the creation of over 40,000 new jobs
we are looking for a talented and tenacious copywriter passionate about eliminating jargon from the world of finance and making it simple, engaging, and inclusive
but we know we can do more, so we’re not about to stop there. It’s our mission to help innovators and change-makers thrive by closing the funding gap for mid-sized businesses, all while helping determined savers reach their financial goals
Requirements
proven copywriting, editing and proofreading skills across different content types
an autonomous, delivery-focused attitude- we work fast and give people the freedom to shape their roles
commercial understanding- you’ll understand the marketing funnel and develop new ways to leverage creative copy for lead gen activities
like to link words to numbers- You’ll want to know how your copy has influenced our commercial targets
A creative and strategic mindset- you’ll want to make our customers’ lives easier by solving their challenges, helping OakNorth differentiate itself in the market
have a good understanding of SEO best practices to maximise online visibility and share of voice among competitors
intellectual curiosity- we’re lucky enough to work in a constantly evolving industry. We need someone who loves to keep up with current affairs and takes the initiative to jump on exciting opportunities rather than wait for briefs to come in
experience in creating and executing a social content strategy is ideal but not essential
administrator
Responsibility
the successful candidate will be proactive and ready for a new venture
this role will enable you to build on skills in life such as management and working with people from various levels of seniority
paralegal
Working hours
full-time
Responsibility
drafting amendment letters – draft amendment letters for review by senior members of the team
the Paralegal Analyst role, sitting with the Legal and Transaction Management Team, will have experience of banking and finance transactions , and will work on a wide range of finance transactions, working directly with customers, managing lawyers and CPs and reviewing finance documents to deliver streamlined service for clients
review insurance policies – review and summarise insurance policies to ensure they comply with OakNorth’s insurance standards
support senior members of the legal team – work with senior members of the legal team to execute transactions with speed and diligence by assisting with OakNorth’s CRM platform , managing internal CPs and working with BD support to satisfy credit conditions
administration Tasks – Obtain legal quotes, arrange team-catch ups and arrange the signing of documents
review finance documents – review and provide comments on Term Sheets, Loan Agreements and security documents, whilst under the supervision of senior members of the team
close Deals – Work on pre-drawdown amendments, satisfy CPs needed to close deals and push deals to sign and fund
work with other departments – work with the credit team to ensure credit sanctions are satisfied and the Operations team to ensure loans are booked correctly
Requirements
1-2 years’ Paralegal experience in banking and finance
ability to work cooperatively with all levels of staff in a rapidly changing, demanding, but ultimately rewarding environment
clear thinker with analytical abilities; capacity to learn quickly
strong interpersonal and communication skills
resourceful problem solver with a focus on delivery
ability to thrive in an unstructured environment where you can create your own opportunities
drive to achieve a common goal
business intelligence developer
Working hours
full-time
Benefits
laptop
Responsibility
oakNorth is a profitable business that has supported the growth of thousands of entrepreneurs with a new standard of business lending
the role
we're looking for a BI Developer who is passionate about self-service analytics, data visualisation, and business intelligence
if you're experienced in development and consulting with business users to deliver BI solutions, then we’d love to speak with you
in this role, you'll be a steward of BI best practice and support data-driven decision-making throughout the bank
we're looking for people to join our engineering team in building upon this success, as we grow to play a key part in redefining the future of business banking with next generation financial tools and products
you'll own dashboard designs and use your expertise to deliver high-quality visualisations and reports that have commercial impact
you'll promote a culture of data-driven decision-making that supports our business goals and drives us towards even greater success
underwriter
Working hours
full-time
Responsibility
ensuring that all buy to let mortgage applications are assessed in line with lending criteria and policy
checking all legal documentation and ensuring that all regulatory requirements have been met
confirming the property valuation and performing due diligence on the borrower's financial situation
assessing the risk of each application and making recommendations or decisions for approval or decline
communicating with brokers and customers to collect any additional information required to make a decision
providing feedback to the sales team on applications that have been declined or require additional information
keeping up-to-date with market trends, competitor activity, and regulatory changes that may impact the buy to let business
ensuring that all transactions are compliant with regulatory guidelines and internal policies
Requirements
minimum 3 years of experience in underwriting buy to let mortgages, with a strong track record of success
strong knowledge of property market trends and the buy to let mortgage industry
excellent communication and problem-solving skills
attention to detail and the ability to work under tight deadlines
good analytical skills and sound judgment
experience with regulated mortgage contracts is preferred
product designer
Trade
information Design & Documentation
Information Design & Documentation
Working hours
full-time
Responsibility
act as a champion of both the brand and the user, working to an overall product vision
product designer
Trade
information Design & Documentation
Information Design & Documentation
Working hours
full-time
Responsibility
act as a champion of both the brand and the user, working to an overall product vision