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Estimated salary
£ 2716
Median salary at OAKNORTH BANK PLC
£ 1425Lowest salary
£ 2741The average salary
£ 4333Highest salary
Do you believe that workers at OAKNORTH BANK PLC are paid fairly?
OAKNORTH BANK PLC is looking for employees for positions:
customer advisor
customer advisor
marketing executive
copywriter
administrator
paralegal
business intelligence developer
underwriter
product designer
product designer
treasury manager
Responsibility
the key responsibility of this role is to support the origination and in-life management of OakNorth retail and business deposit products
providing customer support with a friendly, timely and helpful manner
focussing on delivering excellent customer service within a fast-paced environment
proactively developing personal product knowledge and customer support skills, including regular communication with colleagues to share information and best practice
contributing to ad-hoc duties and projects as determined from time to time by members of the management team
completing deposit tasks to support the origination of retail and business deposit accounts; example tasks include handling inbound customer calls; making outbound customer calls; opening, processing and sending of mail; responding to emails; and actioning system tasks
completing deposit tasks to support the in-life management of retail and business deposit accounts; examples would include preparation of reports/statements and handling account queries
ensuring ongoing development of technical and customer service skills within the role
Requirements
energetic and friendly
excellent interpersonal skills
strong communicator both verbally and in writing
good telephone presence
good analytical skills
organisation and time management skills essential
willingness to learn and develop new skills
resilience and the ability to work under pressure, and to pressing deadlines / SLAs