OAKHILL VETERINARY CENTRE Salary
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Preston
OAKHILL VETERINARY CENTRE LIMITED LANGLEY LANE GOOSNARGH PRESTON PR3 2JQ

Earnings on positions in OAKHILL VETERINARY CENTRE

OAKHILL VETERINARY CENTRE is looking for employees for positions:

receptionist

Language

  • english

Responsibility

  • deliver an effective, pleasant, and professional first point of contact with Oakhill’s customers
  • key Tasks
  • welcome customers and their pets for appointments with a compassionate and professional attitude
  • book appointments for customers who need to see a vet or vet nurse
  • take payments, register new customers, and answer customers’ questions
  • answer the telephone, direct calls to the appropriate people and take messages
  • monitor company inbox and respond to emails
  • handle medication prepared by the vets and hand to customers

Requirements

  • be committed to delivering excellent customer service
  • speaking regularly to our farm clients
  • be an effective and confident communicator
  • organising appointments
  • have strong administrative skills
  • assisting our team of vets and vet techs
  • have the drive to join an energetic farm team
  • dispensing drugs for deliveries and pick-ups

team leader

Responsibility

  • coordinating the team, prioritising and delegating tasks
  • managing the staff rotas and working the diary efficiently to maximise daily output
  • training the team, with a focus on continuous development and accuracy of work
  • maintaining and developing efficient processes and implementing new services
  • assisting and supporting our clients, ensuring their needs are met in a friendly, professional manner by the reception team
  • liaising with directors, clinic and on the road vets, and the nursing team
  • taking telephone calls, managing email communications and processing payments, delivering a high level of customer service throughout each client experience
  • assisting the veterinary surgeons, wider equine team, and senior management with requests

Requirements

  • A self-starter with the ability to motivate a team
  • able to work well in a fast-paced environment and still maintain a high standard
  • effective time management skills with the ability to prioritise tasks
  • the successful candidate must be able to demonstrate and possess supervisory experience, good critical thinking, decision making and problem-solving skills, compassion, a positive attitude, follow-through and excellent communication and team management skills, with the ability to multitask
  • experience working within a veterinary practice along with basic horse care knowledge allowing an understanding of the importance and prompt communications required in emergency care
  • team management: essential
  • receptionist: essential
  • administration: essential

vet

Benefits

  • mobile phone