OAK TECHNOLOGY Salary
MIDWAY HOUSE STAVERTON TECHNOLOGY PARK HERRICK WAY STAVERTON CHELTENHAM GL51 6TQ ENGLAND
TIN: 05783986
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Earnings on positions in OAK TECHNOLOGY
OAK TECHNOLOGY is looking for employees for positions:
it support technician
Working hours
- full-time
Language
- english
Requirements
- genuine interest in computing and telecommunications
- excellent numeracy
- being Enthusiastic, Confident, Positive and Proactive is a must
- pleasant and friendly manner and empathy for customers
- communicate with and support colleagues, customers, and suppliers in a professional manner
- A minimum of 2 years’ experience in an IT technical support role
- A minimum of 2 years’ experience in a technical support role
- be technically minded and an analytical thinker with the ability to diagnose, troubleshoot and resolve issues
Responsibility
- provide telephone support to customers
- provide telephone support to customers. Provide on-site support and training to customers
- troubleshoot efficiently and take decisions to drive issues to resolution
- provide support and training on our bespoke software solutions
- design and build web sites and maintain related services
- liaising with customers, suppliers, and colleagues
- working in various areas of networking
- specifying, configuring, and installing VOIP telephone solutions and services