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NVC LIGHTING is looking for employees for positions:
customer service advisor
customer service advisor
Working hours
full-time | Permanent
Requirements
proven experience within a customer service or administrative environment
attention to detail
ability to work on own initiative with a flexible can do attitude
supportive and reliable team player
able to work within a face paced environment
planning and organising skills
strong professional communication skills with emphasis towards telephone
Responsibility
liase with the customer to arrange collection in a timely manner
undertake any other tasks as requested by Customer Service Manager or Sales Director which can reasonably be considered within the level of responsibility of the role
raising returns paperwork for goods to be returned, ensuring all relevant documentation matches our inhouse system and all goods are eligible for return
you will speak to the production team and Warehouse team on a daily basis regarding stock enquiries and dispatch of goods
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